Technical Manager - Remedial Works

Mitie Group plc.; Greater London; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading facilities management company is seeking a Technical Manager - Remedial Works to ensure statutory compliance across building portfolios. This role involves reviewing statutory paperwork, managing remedial works, and providing expertise to uphold safety and compliance with UK legislation. The ideal candidate will have a technical qualification, significant experience in facilities management, and strong communication skills. A background in using CAFM systems is essential, along with the ability to analyse compliance issues effectively.

Qualifications

• Technical qualification is essential for this role.
• Strong understanding of PPM regimes and SFG20 is required.
• Experience with statutory compliance and health & safety legislation is critical.

Responsibilities

• Review statutory paperwork and identify areas for remedial action.
• Manage and track remedial works orders in the CAFM system.
• Provide technical expertise and compliance assurance.

Skills

Technical qualification in engineering, building services, or facilities management

Understanding of statutory compliance in FM

Experience with CAFM systems

Excellent analytical skills

Strong communication skills

Ability to interpret technical reports

Education

HND/HNC, IWFM, CIBSE, or equivalent

Tools

CAFM systems

Job description

Job Overview: The Technical Manager - Remedial Works is responsible for ensuring statutory compliance across the Department for Transport's portfolio of buildings through a systematic review of statutory paperwork (such as PPM reports, inspection certificates, and other compliance documentation) and the raising of remedial works where required. This role is pivotal in maintaining safe, compliant, and operationally efficient environments for clients, in line with UK legislation and industry standards and best practice.

Key Responsibilities

• Statutory Paperwork Review: Systematically review statutory paperwork, including Planned Preventive Maintenance (PPM) reports, inspection records, and compliance certificates, to identify non-conformances, defects, or areas requiring remedial action.
• Remedial Works Management: Raise, track, and manage remedial works orders in the CAFM (Computer-Aided Facilities Management) system, ensuring timely resolution and closure of actions. Liaise with engineers, subcontractors, and helpdesk teams to coordinate remedial activities, including obtaining quotes and ensuring works are completed to standard.
• Technical Oversight: Provide technical expertise to interpret statutory paperwork, assess the urgency and nature of remedial requirements, and ensure that recommendations are appropriate and compliant with relevant regulations (e.g., SFG20, Health & Safety at Work Act).
• Compliance Assurance: Maintain up-to-date records of statutory compliance, remedial actions, and supporting documentation. Ensure all remedial works are logged, tracked, and evidenced for audit purposes.
• Stakeholder Engagement: Communicate findings and recommendations to clients, internal teams, and external contractors. Provide technical advice and support to ensure all parties understand compliance requirements and remedial priorities.
• Continuous Improvement: Analyse trends in remedial works and statutory non-compliance to identify root causes and drive continuous improvement in maintenance and compliance processes.

Skills & Qualifications

• Technical qualification in engineering, building services, or facilities management (e.g., HND/HNC, IWFM, CIBSE, or equivalent).
• Strong understanding of statutory compliance in FM, including PPM regimes, SFG20, and UK health & safety legislation.
• Experience with CAFM systems for managing PPMs and remedial works.
• Excellent analytical, organisational, and communication skills.
• Ability to interpret technical reports and statutory documentation.
• Candidates will be required to pass security vetting (BPSS & NPPV Level 2) to work on the client premises.