Technical Manager, OEM & Product Quality (Onsite Bolton)

AO; Bolton; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

25 days holidays + PH

Pension 5% matched

AO Arena VIP access

Health & wellbeing benefits

Staff discounts

Enhanced family leave

Donor days for charity

On-site perks: breakfast & coffee

Job summary

AO is seeking a Technical Manager to own the technical approval and ongoing management of OEM and direct import products from concept to launch. You will develop specifications with suppliers, lead testing and quality assurance, and ensure compliance including UKCA standards.

You will work onsite at AO's Bolton office, collaborating with cross-functional teams to drive product quality and customer satisfaction across future categories and ranges.

Qualifications

• Experience working with consumer electrical products and product development processes.
• Strong knowledge of product quality, testing and compliance requirements.
• A good understanding of UKCA regulations and technical documentation.
• Experience working with manufacturers, suppliers, testing laboratories or third-party inspection providers.
• The ability to assess product design, performance and functionality from a customer perspective.

Responsibilities

• Taking ownership of the technical approval and ongoing management of OEM and direct import products.
• Developing product specifications and technical requirements with suppliers and internal stakeholders.
• Leading product testing, sample reviews and quality assurance activities to support successful product launches.
• Ensuring products meet all regulatory and compliance requirements, including UKCA standards.
• Reviewing technical documentation, user manuals and product content to ensure accuracy and consistency.
• Working with suppliers and third-party inspection partners to maintain quality standards and manage pre‑shipment approvals.
• Supporting packaging development to ensure products are protected and ready for AO's logistics and delivery network.
• Analysing customer feedback, warranty trends and product performance data to identify opportunities for improvement.
• Investigating technical issues, leading root cause analysis and driving corrective actions.
• Building strong relationships across Commercial, Customer Services, Technical and Logistics teams to continuously improve product performance.
• Supporting future category expansion, including small domestic appliances, personal tech and smart technology.

Skills

Product quality

UKCA regulations

Problem solving

Supplier collaboration

Analytical mindset

Education

Experience in consumer electrical products

Job description

AO is seeking a Technical Manager to own the technical approval and ongoing management of OEM and direct import products from concept to launch. You will develop specifications with suppliers, lead testing and quality assurance, and ensure compliance including UKCA standards.

You will work onsite at AO's Bolton office, collaborating with cross-functional teams to drive product quality and customer satisfaction across future categories and ranges.