Technical Manager

SSE PLC; Portsmouth; Hybrid; GBP 57,150 - 68,295; Full time

Benefits offered by this job

Private healthcare discounts

Gym memberships

Online GP

Counselling service

Cycle to Work scheme

Maternity and adoption pay, paternity

Job summary

SSE is seeking a Technical Manager to lead a 24/7 department, deputising where required and mentoring both direct and indirect reports. The role requires strong customer service skills and the ability to motivate teams to deliver high standards of performance.

Base location includes Perth or Portsmouth with 75% time spent at these sites. Permanent, full-time, with flexible first options and a salary in the range shown. Exceptional leadership and safety focus are essential.

Qualifications

• Extensive knowledge of Low Voltage Network Operations.
• Experience managing teams, projects and high-value programmes.
• Awareness of stakeholder and customer needs in electricity distribution.
• Ability to promote and engage on safety at all levels.

Responsibilities

• Deliver the LV Automation and proactive fault management strategy for the SEPD licence area.
• Lead and mentor a range of direct and indirect reports within the department.
• Embed best practices in operation of low voltage automation and monitoring technologies with robust KPI metrics.
• Collaborate with Network Innovation to monitor new technologies and approaches.
• Develop a customer-first culture focused on restoring supplies promptly and safety.

Skills

Low Voltage Operations

Team Leadership

Stakeholder Engagement

Safety Culture Promotion

Education

HNC in Electrical Engineering

Job description

Base Location:You'll be expected to spend 75% of your working week in one of the following locations Perth or Portsmouth.

Salary:£57,150 - £68,295 + a range of benefits to support your finances, wellbeing and family.

Working Pattern:Permanent | Full Time | Flexible First options available

The role

As a Technical Manager, you will be a key figure in the management of a 24/7 department. You will support by deputising where required and lead from the front to support and mentor a range of direct and indirect reports within the department.

We are looking for someone with excellent customer service skills who is also great at motivating and getting the best out of their team.

You will

• Successfully deliverthe LV Automation and proactive fault management strategy for our SEPD licence area. Under your leadership,you will continue to developthe operational response to faults on the LV network, while enhancing our proactive focus.
• Embed best practicein the operation of low voltage automation and monitoring technologies, ensuring robust KPI metrics are developed, monitored, and outperformed across regional operational teams.
• Work with the Network Innovation team to monitor market-leading developments in technologies and approaches, placing SSEN at the forefront of new and emerging LV Network practices. Through building strong relationships with your key stakeholders, both internally and externally,you will supportthe adoption and implementation of new practices and approaches so that they become business as usual.
• Developa customer-first culture, placing focus on restoring supplies promptly and considering the impacts on those affected by an interruption.
• Actively promotethe safety culture and constructively challenge unsafe behaviour.

You have

• Extensive operational knowledge of Low Voltage Network Operations.
• Experience of managing teams, projects, and high value programmes either through direct employee workforce and/or third-party contractors.
• Awareness of the needs of key stakeholders and customers from an electricity distribution business, focussed on improving customer outcomes and experience.
• The ability to promote and engage on safety at all levels to instil a high performing safety culture.
• A minimum HNC educational qualification in Electrical Engineering (desirable) or equivalent industry experience.

About SSE

SSE's purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plansees us investing £33bn in critical electricity infrastructure across the five years to 2030.

SSEN Distribution , part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon future.

Flexible benefits to fit your life

• Enjoy discounts on private healthcare and gym memberships.
• Wellbeing benefits like a free online GP and 24/7 counselling service.
• Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme.
• As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [e-mail] / 01738 340954 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

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