Technical Manager

Mitie; Plymouth; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Defence environment work

AP certification training

Career progression

Job summary

Mitie is seeking a proactive Technical Manager to oversee day-to-day facilities operations at Armada, HMS Drake in Plymouth. You will ensure contracted services are delivered safely, compliantly, and to high standards, acting as the primary contact for operational matters across one or more sites.

Responsibilities include supervising planned maintenance and reactive works, deputising the Facilities Manager, coordinating site teams, and managing contractor performance while upholding health and

Qualifications

• Technical background in electrical, mechanical or building services.
• Experience in hard facilities management and supervising engineers.
• Strong knowledge of health and safety, and statutory compliance.
• Experience with CAFM systems for work orders and asset data.

Responsibilities

• Supervise planned preventative maintenance and reactive electrical works, ensuring high safety and workmanship standards.
• Deputise Facilities Manager in their absence.
• Support site-based engineering and facilities teams.
• Ensure compliance with health & safety, statutory, and regulatory requirements across site engineers and contractors.
• Utilise CAFM systems to track performance, assets, and compliance activities.
• Build strong relationships with clients and stakeholders; drive continuous improvement in service delivery.
• Ensure technical standards across building systems and infrastructure.
• Manage faults, breakdowns, testing and inspections, especially on Defence assets and naval accommodation.
• Act as Authorised Person where required; promote health & safety culture and Permit to Work.
• Oversee contractor performance and compliance with safety, quality, and contractual requirements.

Skills

Technical background

Facilities management

CAFM systems

Statutory compliance

Contractor management

Communication skills

Education

HNC/HND or NVQ

Job description

ROLE: Technical Support Manager

HOURS: Full-time

LOCATION: Armada, HMS Drake, Plymouth

We're seeking a proactive and experienced Technical Manager to oversee the day-to-day operations across one or more sites. In this pivotal role, you will be responsible for ensuring all contracted services are delivered safely, efficiently, and in full compliance with legal, statutory, contractual, and client requirements. You will act as the primary point of contact for operational matters, resolving issues promptly and professionally while maintaining high standards of service delivery.

Role Responsibilities:

• Supervise planned preventative maintenance (PPM) and reactive electrical works, ensuring high standards of safety and workmanship.
• Deputise Facilities Manager in their absence.
• Support site-based engineering and facilities teams.
• Ensure compliance with all health & safety, statutory, and regulatory requirements are met supporting both on site engineers and Contractors.
• Utilise CAFM systems to track performance, assets, and compliance activities.
• Build strong working relationships with clients and key stakeholders.
• Drive continuous improvement initiatives to enhance service delivery and operational efficiency.
• Ensure technical standards are maintained across all building systems and infrastructure.
• Manage faults, breakdowns, testing, and inspections, particularly across critical Defence assets and Naval accommodation.
• Act as Authorised Person (AP) where required.
• Promote a strong Health & Safety culture, ensuring compliance with Permit to Work.
• Oversee contractor performance, ensuring compliance with health and safety procedures, quality standards, and contractual requirements.
• Electrical systems (EICR, LV/HV)
• Fire safety systems
• Pressure systems, gas systems, and lifting equipment

Required Qualifications:

• Technical background (electrical, mechanical, or building services)
• Proven experience in Facilities Management (Hard Services)
• Strong understanding of statutory compliance requirements
• Experience managing engineers and contractors
• Strong communication and organisational skills
• Experienced in using CAFM systems to manage work orders, maintenance schedules, asset data, and statutory compliance activities.
• Relevant technical qualifications (e.g. HNC/HND, City & Guilds, NVQ) Desirable.
• IOSH / NEBOSH Health & Safety qualification Desirable.
• Experience within government or secure environments Desirable.
• Knowledge of frameworks such as RM6232 Desirable.

What's in it for you?

• Competitive salary with additional payment for Authorised Person duties.
• Ongoing training and professional development, including AP certification and refreshers.
• Opportunity to work in a critical Defence environment with career progression potential.