Technical Manager

Virtusa Corporation; Greater London; On-site; GBP 150,000 - 190,000; Full time

Job summary

Virtusa Corporation in Greater London is seeking a Senior Salesforce Program Manager to define the architecture and drive the technical roadmap across Salesforce deployments.

You will lead cross-functional teams, manage stakeholders, and ensure on-time delivery within budget, while guiding Agile practices and complex integrations.

Qualifications

• 10+ years end-to-end program/technical management experience.
• Deep Salesforce expertise across Sales Cloud and Service Cloud.
• Proficient in Apex, Visualforce, LWC, and SOQL/SOSL; data migration & integration.
• Strong leadership with cross-functional and global stakeholder influence.

Responsibilities

• Define architecture and roadmap for Salesforce solutions.
• Lead stakeholders, IT teams, and vendors to align requirements.
• Oversee delivery, agile processes, and change management.
• Ensure secure, scalable integrations with enterprise apps.

Skills

Salesforce Expertise

Apex & LWC

Data Modeling

APIs & Mulesoft

Agile/Scrum

Jira

Confluence

Leadership & Stakeholder Management

Tools

Jira

Confluence

Job description

Job Requirements

• Program & Technical Leadership: Define the overall architecture and technical roadmap for Salesforce solutions. Provide strategic guidance and mentorship to development teams to ensure adherence to best practices.
• Stakeholder Management: Collaborate with business stakeholders, IT teams, and vendors to gather requirements, manage expectations, and ensure project alignment throughout the lifecycle. Lead/manage complex stakeholders with diverse views.
• Delivery Management: Oversee the implementation process, ensuring projects stay on track and within budget. Facilitate change management and drive continuous improvement in development processes (Agile/Scrum).
• Technical Oversight: Ensure successful integration of Salesforce with other enterprise applications, ensuring data flows smoothly and securely. Oversee design and development of custom applications, including Apex, LWC, and integrations.
• Risk Mitigation: Identify and mitigate potential risks associated with projects to ensure a smooth, successful implementation.

Required Experience & Skills

• Experience: 10+ years of strong, end-to-end program/technical management experience. Proven track record of managing complex development programs.
• Salesforce Expertise: Deep understanding of the Salesforce ecosystem, including Sales Cloud, Service Cloud, and relevant integration patterns. Extensive knowledge of Salesforce development lifecycle tools and techniques.
• Technical Acumen: Strong proficiency in Apex, Visualforce, Lightning Web Components (LWC), and SOQL/SOSL. Experience in data modeling, data migration, and complex integration (e.g., APIs, Mulesoft).
• Project Management: Good knowledge of project management tools (Jira, Confluence) and methodologies (Agile/Scrum). Ability to perform high-level time and effort estimations.
• Communication & Soft Skills: Excellent interpersonal skills with the ability to influence decisions, articulate ideas to senior management, and lead cross-functional/matrixed teams across geographies.

Work Experience

10-15Years