Technical Director

Opus Technology; Reigate; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Opus Technology seeks a Technical Director to lead strategic initiatives and product development. This client-facing role focuses on enhancing technical capabilities and driving growth within our innovative landscape. Candidates should possess extensive experience in technical leadership, client engagement, and have a deep understanding of market dynamics in IT and telecommunications. Join us in redefining success through technology while enjoying a flexible work environment.

Benefits

Comprehensive Private Healthcare

Quarterly Dreamball draw

Fully funded companywide events

Daily complimentary breakfasts

Monthly accolades for outstanding performers

Pension and life insurance

Personalised training and development pathways

Refer a friend scheme (£1,000)

Flexible holiday allowance (25 days pa)

Qualifications

• 10 years' experience in technical roles across Telecoms, IT, Cybersecurity, or Managed Services.
• Proven leadership in a similar capacity.
• Demonstrable experience in client engagement and technical sales.

Responsibilities

• Lead and evolve the product and service roadmap.
• Collaborate with Sales to win new business.
• Establish and maintain senior technical relationships.

Skills

Technical Leadership

Client Engagement

Cross-Functional Team Leadership

Product Development

Strategic Awareness

Team Collaboration

Continuous Learning

Job description

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This range is provided by Opus Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.

Make an impact in our Operational Board and Product teams

The Technical Director at Opus is a strategic, client-facing leadership role at the intersection of technology, innovation, and commercial delivery. This role combines technical expertise with hands-on engagement, thought leadership, and the ability to influence both internal teams and external stakeholders. The successful candidate will help shape the future direction of Opus by enhancing our technical capability, strengthening vendor and customer relationships, and driving our mobile, IT, cloud contact centre (CX), and cybersecurity propositions.

Additionally, you will be responsible for:

• Lead and continuously evolve the Opus product and service roadmap in alignment with business goals and market dynamics maintained and reviewed in a visible plan
• Be a visible and credible technical leader in front of customers, prospects, and partners
• Collaborate closely with Sales to win new business and expand key accounts through strategic technical input
• Line Manage proposition leaders, including day to day management
• Create and chair a Product Board, governing product lifecycle, performance, and positioning. Own managing any required phase outs of Vendors and Products to keep product stack simple and concentrate spend with key partners
• Continuously monitor indicators of the effectiveness of the product development function, including monitoring of sales performance (uptake) of newly introduced products
• Lead market research activities, gathering information on technological demand (current and future) as well as any challenges that may be solved by product innovation
• Maintain accountability working with Operational Board leaders to develop and maintain technical capability across the organisation to support the strategic technical plan
• Support CRM, automation, and billing system improvements to enhance efficiency and customer experience
• Establish and maintain senior technical relationships with strategic vendors and suppliers.
• Represent Opus at industry events and forums, bringing back actionable insights for strategy, positioning, and innovation.

Net Profitability bonus or KPI bonus dependent on skills experience

Hybrid working for a good work/life balance (2-3 days a week in our Reigate office)

The talents we are excited to see

You will have the following experience/skills:

• 10 years’ experience in technical roles, ideally across Telecoms, IT, Cybersecurity, or Managed Services
• Proven leadership in a similar capacity, ideally in a fast-growing or mid-sized MSP or VAR
• Demonstrable experience in client engagement, technical sales, and leading cross-functional teams
• Track record of influencing product development, shaping service portfolios, and delivering commercial outcomes
• Strategically aware: Understands business drivers and can align technology with commercial outcomes
• Team-first mindset: Supports and elevates peers and team members, modelling Opus’s values
• Curious and committed to learning: Stays ahead of technology trends and is proactive in self-development
• A comprehensive Private Healthcare and Cash Plan
• Entry to the £3,000 quarterly Dreamball draw
• Regular fully funded companywide events
• Complimentary daily breakfasts in the office
• Monthly ‘outstanding performer’ accolades
• Pension and life insurance
• Personalised training and development pathways
• A rewarding Refer a friend scheme (£1,000)
• The flexibility to adjust your holiday allowance (25 days pa)

Where your values align with ours

Work together to win together

Be brave and think differently

Own it and never give up

Strive to be the best

Stay curious and keep learning

Meet Opus

Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.

In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We're on track to meet this target, and we're seeking top talent like you to join us on this exciting journey.

By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.

If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Telecommunications

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