Technical Deployment Assistant - Support

Loughborough University; Loughborough; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Hybrid working options

On-site nursery

Generous holiday

Pension schemes

Job summary

Loughborough University IT Services is seeking a Technical Deployment Assistant to support the deployment and lifecycle management of desktop and laptop hardware across the University.

You will image, configure and deploy IT equipment, maintain asset records and support users throughout the provisioning process, liaising with staff and students to understand software needs. A focus on teamwork and detailed record-keeping will be essential.

Qualifications

• Strong IT knowledge and a customer-focused approach.
• Broad understanding of IT and good knowledge of PC hardware.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• The ability to follow procedures accurately and maintain records.
• A willingness to learn new skills and undertake relevant training.

Responsibilities

• Support the deployment and lifecycle management of desktop and laptop hardware across the University.
• Image, configure and deploy IT equipment, maintain accurate asset records and support users throughout the equipment provisioning process.
• Liaise with staff and students to understand software requirements, arrange equipment handovers and support in-person enquiries.
• Assist with asset recovery, stock management, project work and documentation.

Skills

Teamwork

IT knowledge

PC hardware

Communication

Record keeping

Willingness to learn

Job description

The University is dedicated to supporting an equitable, diverse, and inclusive environment - to create better futures, together. The diverse backgrounds, characteristics and opinions within our community are our great strength and are key to our pursuit of delivering educational excellence, enterprise, research and professional services. We welcome applications from people from diverse backgrounds and minoritized groups as they are currently under-represented within our community.

We recognise the value of a fulfilling and balanced work and personal life which promotes wellbeing. We seek to support colleagues in achieving this balance and have family-friendly policies, flexible working arrangements and many roles can be suitable for dynamic working arrangement. This includes considering applications to work on a part-time, flexible and job share basis wherever possible.

We are proud to be a Real Living Wage Employer—so much so that we go beyond the standard, providing additional supplementary payments at specific pay points to further support our employees' financial wellbeing. Further information about the Loughborough Real Living Wage Supplement can be found on our HR webpage .

Loughborough University is a UKVI Sponsor. Some individuals may require sponsorship to enable them to apply for a visa to provide them with the right to work in the UK. Please note certain roles are not eligible for sponsorship. For further information and eligibility please visit the UKVI website .

Job details

Job title Technical Deployment Assistant

Job reference REQ260794

Date posted 23/10/2026

Application closing date 08/11/2026

Location LOUGHBOROUGH

Package Technical Services grade 3 from £26340 to £27049 per annum.

Subject to annual pay award.

IT Services

Full Time, Open Ended

Please note that dynamic working is not available for this role. The successful applicant will be expected to work on-site to support hardware deployment, device handovers and other operational activities.

Join us and be part of a vibrant community at Loughborough University.

Here’s more about the role and what we’re looking for:

Loughborough University IT Services is seeking a Technical Deployment Assistant to support the deployment and lifecycle management of desktop and laptop hardware across the University.

This is an excellent opportunity for someone with strong IT knowledge and a customer-focused approach. You will image, configure and deploy IT equipment, maintain accurate asset records and support users throughout the equipment provisioning process.

You will liaise with staff and students to understand software requirements, arrange equipment handovers, support in-person enquiries and ensure University devices are configured and distributed in accordance with established procedures.

You will also assist with asset recovery, stock management, project work and documentation.

About the University

Universities are one of this country’s greatest assets. We’re educators, employers, innovators and pioneers. We shape culture and society.

At Loughborough, we strive for better, think differently, challenge convention and take action. We are passionate about finding solutions to the major problems faced by society and the planet, and we create opportunities for those with the drive, the ambition, and the determination to apply themselvesin the pursuit of better.

About the Department

IT Services provides the technology, systems and support that enable the University's teaching, research and administrative activities. The successful candidate will join a team responsible for the deployment, support and lifecycle management of IT equipment, helping to ensure staff and students have access to reliable and secure technology services.

About You

• Experience working effectively as part of a team and building positive working relationships with customers and colleagues.
• A broad understanding of IT and good knowledge of PC hardware and common IT applications.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service skills.
• The ability to follow procedures accurately and maintain records.
• A willingness to learn new skills and undertake relevant training.

Why should you Apply?

This is an excellent opportunity to gain hands-on experience across a broad range of IT deployment and support activities. You will work with a friendly and knowledgeable team while developing valuable technical, customer service and operational skills.

Informal enquiries should be directed to John Salisbury via email to [e-mail] or by telephone to [phone]

For more information refer to the Job Description and Person Specification.

Application Process

For further support with your application, please refer to our application guidance , which includes some top tips to help you when completing your application.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional adjustments you would like to request, please contact John Salisbury. We also offer reasonable adjustments on the job.

Closing Date

Closing Date: 8 November 2026

Interview Date

13 November 2026

Our Benefits

At Loughborough, our benefits are designed to support your life inside and outside of work, helping you to thrive and feel valued as part of our community. Examples of our benefits include:

• Time off - generous holiday allowance, including 14 university closure days and bank holidays, with the option to buy extra through our holiday purchase scheme.
• Where you work - access to a range of fantastic facilities with plenty of green space across our 523-acre East Midlands campus, plus an exciting community at our London campus on the Queen Elizabeth Olympic Park
• Financial Wellbeing - competitive pay, two excellent pension schemes, and everyday savings opportunities.
• Support for you and those close to you - through our range of life event leave policies as well as access to an on-site nursery at our East Midlands campus, flexible and hybrid working options.
• Health and Wellbeing - discounted gym memberships and access to world-class sporting facilities, including physiotherapy, plus healthcare offers such as eyesight testing and wellbeing support.
• Travel and sustainability - access to our electric vehicle and cycle-to-work schemes, as well as a variety of travel offers to support sustainable commuting.

Discover more about the full range of rewards and benefits at Loughborough University.