Technical Delivery Manager - Workday

Pure Resourcing Solutions Limited; Cambridgeshire and Peterborough; On-site; GBP 90,000 - 110,000; Full time

Job summary

Pure Resourcing Solutions Limited is seeking an experienced Technical Delivery Manager (Workday) to own and drive the Workday platform within a large, complex environment. You will lead a delivery team, ensure secure, governed operations, and deliver continuous improvements that enhance the colleague experience across the organisation.

You will partner with HR and Technology stakeholders to define requirements, manage releases, and oversee incident and service management to sustain high

Qualifications

• Strong Workday delivery experience in a lead/ownership role.
• Proven ability to manage security, access controls and governance.

Responsibilities

• Lead the day-to-day operation, support and continuous improvement of the Workday platform.
• Manage and develop a team responsible for Workday delivery, support and administration.
• Oversee incident, request and service management activities, ensuring high levels of performance and user satisfaction.
• Drive the delivery of new functionality, enhancements and platform improvements.
• Provide expert guidance on Workday best practice, configuration, security and governance.
• Monitor tenant health and proactively identify opportunities for optimisation.
• Partner with HR and Technology stakeholders to understand requirements and deliver effective solutions.
• Manage Workday releases, testing activities and change deployments.
• Collaborate with third-party suppliers and internal teams to ensure successful delivery outcomes.
• Champion continuous improvement across processes, systems and service delivery

Skills

Workday leadership

Workday HCM modules

Security and governance

Team leadership

Stakeholder management

Agile/Scrum

Job description

I'm currently partnering with a well-known and highly respected organisation to recruit a Technical Delivery Manager (Workday). This is an excellent opportunity for an experienced Workday professional to take ownership of a critical enterprise platform, leading a team responsible for its ongoing support, security, governance and future development.

Working closely with HR, Technology and key business stakeholders, you'll play a pivotal role in ensuring Workday remains stable, secure and fit for purpose, whilst delivering enhancements that improve the colleague experience across the organisation. This role offers a blend of leadership, service ownership and Workday expertise within a large and complex environment.

Key Responsibilities

• Lead the day-to-day operation, support and continuous improvement of the Workday platform
• Manage and develop a team responsible for Workday delivery, support and administration
• Oversee incident, request and service management activities, ensuring high levels of performance and user satisfaction
• Drive the delivery of new functionality, enhancements and platform improvements
• Provide expert guidance on Workday best practice, configuration, security and governance
• Monitor tenant health and proactively identify opportunities for optimisation
• Partner with HR and Technology stakeholders to understand requirements and deliver effective solutions
• Manage Workday releases, testing activities and change deployments
• Collaborate with third-party suppliers and internal teams to ensure successful delivery outcomes
• Champion continuous improvement across processes, systems and service delivery

Experience Required

• Strong experience working with Workday in a lead, manager or platform ownership capacity
• Good understanding of Workday HCM and related modules
• Experience managing Workday security, access controls and governance
• Previous team leadership or people management experience
• Strong service management and operational support experience
• Experience delivering system enhancements, upgrades and development roadmaps
• Knowledge of Agile, Scrum or similar delivery methodologies
• Excellent communication and stakeholder management skills
• Strong problem-solving and decision-making abilities
• A proactive approach to platform health, optimisation and continuous improvement