Technical Delivery Manager

Hiscox Insurance Company; York and North Yorkshire; On-site; GBP 65,000 - 90,000; Full time

Job summary

Hiscox Insurance Company is seeking a Technical Delivery Manager in the Data / Group Functions area to translate business priorities into a deliverable backlog and coordinate technology delivery from discovery to live service. You will work with Data Engineering, Product and Management teams to ensure value-driven outcomes and robust release readiness.

The role emphasizes Agile delivery, backlog quality, risk management and cross-functional collaboration, with accountability for prioritisation

Qualifications

• Proven experience as Delivery Manager or similar delivering product development.
• Strong backlog management with clear user stories and acceptance criteria.
• Deep knowledge of Agile methods, planning, risk management and testing.
• Excellent communication and stakeholder management across senior audiences.

Responsibilities

• Own end-to-end delivery planning across multidisciplinary teams.
• Translate business priorities into a clear backlog and release scope.
• Coordinate discovery, design, testing and release readiness.
• Balance value, risk and technical sustainability in decisions.
• Collaborate with Data Product Manager and delivery partners.

Skills

Backlog management

Agile delivery

Stakeholder management

Delivery planning

Tools

Jira

Confluence

Job description

Job Type: Permanent

Build a brilliant future with Hiscox

Role Title: Technical Delivery Manager - Group Functions

Department: Data / Group Functions

About the Hiscox Data Team

The Hiscox Data Team is transforming data maturity across the organisation to accelerate business growth and efficiency using Data, Analytics, and AI. We aim to empower colleagues by improving data fluency and promote a data-driven, insight-led culture that supports informed, customer-centric decisions. Commercial focus, continuous improvement and product-centric delivery is at the heart of everything we do. This role operates within the One Hiscox Data team model, working collaboratively with Data Engineering, Data Product, Data Management, Data Visualisation and Data Science teams to ensure alignment with Group Data Strategy, governance frameworks and cross-team delivery processes.

The Role

The Technical Delivery Manager is a senior delivery role responsible for translating business priorities into a clear, deliverable backlog and coordinating technology delivery from discovery through release and live service. The role connects stakeholders with multidisciplinary delivery teams, ensuring work is prioritised by value and risk and that delivery remains transparent, controlled and outcome-focused.

Working with the Data Product Manager, the role supports the product roadmap while taking day-to-day ownership of backlog quality, delivery planning, dependencies, risks and release readiness. It will make informed scope and priority decisions, facilitate Agile delivery, challenge constructively and balance near-term outcomes with technical sustainability, operational readiness and the long-term health of Group data and reporting products.

Key Responsibilities

• Support the product vision and roadmap while owning a prioritised, delivery-ready backlog that balances measurable value, user need, risk, urgency, technical dependencies, capacity and product sustainability.
• Turn business problems into well-defined epics and user stories with clear context, acceptance criteria, dependencies and outcomes, maintaining traceability from request through delivery, acceptance and realised value.
• Lead end-to-end delivery planning and coordination across multidisciplinary teams, managing milestones, capacity, dependencies, risks, issues, blockers and scope changes while providing clear progress and decision information.
• Coordinate proportionate technical discovery, design assurance, testing and release readiness, ensuring architecture, security, data governance, non-functional requirements, operational controls and residual risks were addressed.
• Act as the primary connection between business priority and technical execution, facilitating decisions, managing delivery partners, supporting transition into BAU and promoting accountable, collaborative and continuously improving ways of working.

Skills & Experience Required

Product and Delivery Skills

• Proven experience a Delivery Manager or in a comparable role supporting Product development, with strong backlog management, user-story and acceptance-criteria capability.
• Strong understanding of Agile delivery, estimation, planning, dependency and risk management, testing, release readiness and transition into live service.
• Working understanding of architecture, integrations, environments, security, data governance and non-functional requirements, with the technical credibility to identify constraints and explain delivery trade-offs.

Professional Skills

• Strong judgement and outcome focus, able to make clear scope, priority and sequencing decisions while balancing business value, delivery constraints and long-term product health.
• Excellent communication, facilitation and stakeholder-management skills across business, technical and senior audiences, including constructive challenge and management of competing priorities.
• Organised, accountable and improvement-oriented, with the confidence to lead complex delivery through ambiguity, remove blockers and maintain momentum without compromising quality.

Experience Level

• Demonstrable experience leading delivery in a complex organisation, including accountability for backlog, planning and end-to-end coordination from discovery through release and support.
• A track record of influencing across organisational boundaries, resolving complex dependencies and balancing value, risk, technical sustainability and operational readiness.

Desirable

• Product experience, Scrum, Agile delivery, project delivery or similar accreditation.
• Experience with Jira, Confluence or similar documentation and collaboration tools.
• Knowledge of data platforms, reporting and analytics products, governance, data quality, supplier management or BAU product operations.

About Hiscox

As an international specialist insurer, we are far removed from the world of mass market insurance products. Instead, we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a