Technical Delivery Manager

IDS Logic UK; West Yorkshire; Híbrido; GBP 70 000 - 100 000; Tempo integral

Resumo da oferta

IDS Logic UK is seeking a dynamic Technical Delivery Manager to lead end-to-end technical execution of digital development services for key client accounts, bridging the gap between clients and our distributed global engineering teams.

Supported by Business Analysts, you will take ownership of technical solutions, project planning, delivery management, and commercial oversight to ensure robust architectures and high-quality engineering outcomes.

Qualificações

• Strong hands-on technical background in web/mobile architecture.
• Proven experience in technical project management and digital delivery.
• Experience leading distributed or offshore engineering teams.
• Excellent client-facing communication and ability to translate tech to non-technical stakeholders.
• Experience collaborating with Business Analysts to map requirements to architecture.

Responsabilidades

• Take full ownership of technical delivery and ensure robust, scalable solutions.
• Coordinate between UK clients and international engineering teams, prioritizing tasks.
• Maintain project plans, delivery schedules and technical milestones.
• Monitor progress and address blockers, architecture challenges and delivery risks.
• Act as senior technical contact for client accounts and manage invoicing milestones.
• Prepare and review technical estimates with engineering leads.

Conhecimentos

Technical leadership

Technical program management

Distributed teams management

Client communications

Requirements translation

Commercial estimation

Release management

Descrição da oferta de emprego

IDS Logic UK is a leading technology company with over 19 years of experience helping UK-based brands scale through tailored digital solutions. The organization specializes in eCommerce, content management systems, web applications, websites, and 24/7 support, serving some of the most recognized businesses in the UK. Its teams deliver solutions across platforms such as Magento, Shopify, Sitefinity, Salesforce & Umbraco as well as mobile apps for iOS and Android. IDS Logic UK is distinguished by strong technical expertise, reliable project delivery, and continuous maintenance and quality assurance support, positioning the company as a trusted long-term technology partner.

Technical Delivery Manager

Location: Leeds, UK (Remote / Hybrid options available)

Reporting to: Managing Director

About the Role

We are seeking a dynamic, ambitious, and highly capable Technical Delivery Manager to command the end-to-end technical execution of digital development services for our key client accounts.

Ideally coming from a strong technical background (such as a former Technical Lead, Head of Engineering, or CTO), you will act as the principal UK-based technical authority, bridging the gap between our clients and our distributed global engineering teams.

Supported by our Business Analysts, you will take ownership of technical solutions, project planning, delivery management, and commercial oversight. You will ensure that complex requirements are translated into robust technical architectures, work is efficiently coordinated, and engineering quality is maintained to the highest standards.

Who You Are

• Dynamic & Ambitious: You are a driven, energetic leader who wants to make a tangible impact, shape delivery processes, and scale operations.
• Resilient Under Pressure: You thrive in a fast-paced environment and remain calm, focused, and decisive—whether you are managing competing priorities, tight client deadlines, or critical live incidents.
• Challenge-Oriented: You do not shy away from complex technical, commercial, or delivery hurdles. You embrace them as opportunities to problem-solve and deliver exceptional results.

Key Responsibilities

Technical Execution & Global Delivery Coordination

• Take full ownership of technical delivery, ensuring robust, scalable, and secure solutions are built.
• Serve as the central coordination point between UK clients and our international engineering teams, allocating and prioritizing engineering tasks effectively.
• Maintain comprehensive project plans, delivery schedules, and technical milestones.
• Monitor daily development progress, proactively addressing technical blockers, architecture challenges, and emerging delivery risks.
• Act as the senior technical point of contact for assigned client accounts, managing expectations and translating technical constraints into clear business language.
• Coordinate the preparation and review of technical estimates with engineering leads, challenging assumptions where necessary to ensure accuracy.
• Maintain account revenue forecasts, track actual effort against planned work, and identify project milestones that trigger invoicing.
• Support the resolution of client concerns, escalating significant commercial issues to the Managing Director when appropriate.

Requirements Engineering & BA Collaboration

• Partner with Business Analysts to ensure client requirements are accurately captured and mapped to the correct technical architecture.
• Review and approve Technical/Functional Specifications to ensure scope is clearly defined before engineering work commences.
• Manage scope creep rigorously, clearly communicating the technical and commercial implications of requested changes.

Quality Assurance & Release Management

• Oversee the technical quality of all deliverables, ensuring the engineering team adheres to best practices and comprehensive QA processes.
• Coordinate client-facing production release sign-offs with technical stakeholders.
• Take ownership of live technical incidents, ensuring they are directed promptly to the appropriate engineering owners, and manage client communication during critical events.

Experience Required

• Strong, hands-on technical background (e.g., former Developer, Solutions Architect, or CTO) with a deep understanding of web and/or mobile application architecture.
• Proven experience in technical project management and digital delivery.
• Strong track record of managing and controlling distributed or offshore engineering teams.
• Exceptional client-facing communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Experience working closely with Business Analysts to translate business needs into technical delivery plans.
• High competence in commercial estimation, scope management, time tracking, and technical release management.