Technical Compliance Coordinator

Amtivo Group; Northwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

Amtivo Group in Northwich is looking for a Technical Co‑ordinator to support their Food & Packaging team. The ideal candidate will manage administrative tasks crucial for certification processes while liaising with auditors and clients effectively.

This role requires excellent organisational skills, attention to detail, and a proactive approach. You'll be joining a diverse and collaborative environment dedicated to high standards in food safety certification, offering professional development opportunities.

Qualifications

• Experience in an administration, co‑ordination, or customer service position.
• Excellent organisational skills with the ability to manage multiple tasks.
• Strong attention to detail and accuracy in documentation.

Responsibilities

• Co‑ordinate technical activities to ensure reports are processed on time.
• Support certification decision‑making with necessary documentation.
• Liaise with auditors and clients about audit statuses.
• Maintain the BRCGS Educate portal.
• Conduct internal audits.

Skills

Organisational skills

Attention to detail

Communication skills

Customer service experience

Job description

Location: Northwich (Hybrid – 2 days office-based, 3 days remote)

Job Type: Permanent

Amtivo Group provides certification, inspection, and training services to government bodies, multinational organisations, enterprise clients, and SMEs across more than 40 countries worldwide.

Our vision is to inspire and enable organisations globally to reach their true potential by making governance, compliance, and inspection a positive and valuable experience. Through sector‑leading expertise and a partnership‑led approach, we help our clients achieve success while delivering an exceptional customer experience.

Our Food & Packaging Division specialises in GFSI‑recognised certification schemes, including BRCGS and other food safety certification services, supporting businesses throughout the food and packaging supply chain.

The Opportunity

We are looking for a highly organised and detail‑oriented Technical Co‑ordinator to join our Food & Packaging team.

In this role, you will provide essential administrative and co‑ordination support to our technical function, ensuring certification activities are managed efficiently and within required timescales. Acting as a key point of contact between auditors, clients, and internal teams, you will help maintain high standards of service and support the smooth delivery of certification processes.

This is an excellent opportunity for someone with strong administration, co‑ordination, or customer service experience who enjoys working in a fast‑paced environment and managing multiple priorities.

Key Responsibilities

• Co‑ordinate technical activities to ensure reports are processed within scheme owner‑defined timescales.
• Support certification decision‑making by ensuring audit reports, corrective actions, and supporting documentation are complete and available for review.
• Liaise with auditors and clients regarding the status of completed audits and certification activities.
• Respond to and direct client and auditor enquiries to the appropriate team members.
• Upload completed reports and certificates to scheme owner portals.
• Distribute newly published standards, requirements, and technical documents to relevant internal and external stakeholders.
• Conduct initial reviews of audit reports to ensure accuracy, completeness, and correct classification of non‑conformances.
• Support technical review processes, non‑conformance closures, recalls, and appeals through communication with clients and auditors.
• Maintain the BRCGS Educate portal.
• Co‑ordinate and administer internal and external training courses.

Additional Responsibilities

• Complete application reviews in line with scheme requirements.
• Conduct internal audits.
• Support technical improvement projects and assist with the implementation of changes arising from accreditation bodies, scheme owners, or business requirements.

About You

To be successful in this role, you will have:

• Experience in an administration, co‑ordination, or customer service position.
• Excellent organisational skills with the ability to manage multiple tasks and deadlines effectively.
• Strong attention to detail and a commitment to accuracy when handling documentation.
• Excellent communication and interpersonal skills, with the confidence to engage professionally with clients, auditors, and colleagues.
• A proactive approach and the ability to work both independently and as part of a team.

At Amtivo, you'll become part of a supportive and collaborative team where your contribution is valued. We are committed to maintaining the highest standards in food safety certification while providing opportunities for professional development and growth.

You’ll work in a dynamic environment where your organisational skills and attention to detail will directly contribute to delivering outstanding service to our clients.

Diversity & Inclusion

At Amtivo, we are dedicated to fostering a diverse, equitable, and inclusive workplace where authenticity thrives. We believe innovation and collaboration are strengthened by embracing different perspectives, experiences, and backgrounds.

Amtivo Group is proud to be an Equal Opportunities Employer. We welcome applications from all suitably qualified candidates regardless of ethnicity, gender, nationality, religion, disability, sexual orientation, marital status, parental status, age, or any other protected characteristic.

How to Apply

If you're ready to take the next step in your career and join a growing international organisation, we'd love to hear from you.

Please submit your CV and a cover letter outlining your relevant experience to: