Technical Coordinator

The Menu Partners

Bicester

On-site

GBP 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

20 days holiday + Bank Holidays

Company Pension Scheme

Life assurance

Lunch Provided on Fridays

Discounted Products

Canteen

Employee Assistance Programme

Company Events

Job summary

The Menu Partners is seeking a proactive Technical Coordinator for our Bicester site to ensure safe storage and distribution of temperature-controlled products. You will monitor cold chain, maintain quality records, conduct audits, investigate issues, and support corrective actions in collaboration with warehouse teams, transport providers, suppliers, and customers.

The role emphasizes food safety compliance, GMP practices, and continuous improvement, with training responsibilities and close

Qualifications

Experience in Quality, Technical, or Compliance within food, chilled, or temperature-controlled supply chain.
Understanding of HACCP, GSP, GDP, and food safety legislation.
Experience conducting internal audits and CAPA
Knowledge of cold chain, traceability, and recall procedures.
Strong record-keeping and documentation skills.

Responsibilities

Monitor and verify cold chain management and temperature controls.
Conduct routine inspections and internal audits; implement corrective actions.
Maintain temperature, calibration, traceability, and distribution records.
Investigate complaints and quality issues; implement corrective/preventive actions.
Support product recalls or withdrawals per procedures.
Liaise with warehouse, transport, suppliers, and customers on food safety requirements.
Coordinate pest control and hygiene programs to meet GSP and GDP with HACCP.
Provide technical guidance and training on food safety and quality standards.

Skills

Quality management

HACCP knowledge

Internal audits

Investigation & CAPA

Cold chain management

Traceability

Documentation

Communication

Training & guidance

Attention to detail

Team collaboration

Tools

Microsoft Office

Job description

Who Are The Menu Partners and What Do We Do?

The Menu Partners (TMP) is a fast-paced, high-performing food production and distribution business supporting premium hospitality customers across the UK. We take pride in delivering exceptional service, high-quality products, and reliable logistics solutions.

We are a forward-thinking food solutions business, built on a passion for quality, innovation, and exceptional service. As one of the UK’s leading end-to-end food partners, we bring together expertise in sourcing, manufacturing, logistics, and menu development to help our customers thrive in an ever-changing market.

Within our wider group of businesses, we also operate Absolute Taste, a leading event catering company, Absolute Taste Inflight (our private jet catering division), along with farm shops, a pub, and more.

At The Menu Partners, we don’t just supply food, we create smarter, more efficient, and more sustainable ways of working. Our mission is to empower chefs, operators, and brands with the products, insight, and support they need to deliver outstanding food experiences every day.

Our people are central to our success, and as we continue to grow, we are investing in building a strong, proactive operations function that supports our logistics and warehouse teams and ensures seamless service delivery to our customers.

As part of our continued growth, we are currently looking for a Technical Coordinator to strengthen our team at our Bicester Site.

About The Role

As a Technical Coordinator, you will play a key role in ensuring the safe storage and distribution of temperature-controlled products. You will monitor cold chain compliance, maintain quality and traceability records, conduct warehouse audits, investigate quality issues, and support corrective actions. Working closely with warehouse teams, transport providers, suppliers, and customers, you will help ensure compliance with food safety standards, Good Storage and Distribution Practices (GSP/GDP), and HACCP requirements, while promoting continuous improvement through training and technical support.

As a Technical Coordinator, your key responsibilities will be:

Monitor and verify cold chain management, ensuring temperature-controlled products are stored and transported within specified limits.
Conduct routine inspections and internal audits of warehouse and distribution operations, implementing corrective actions where required.
Maintain technical documentation, including temperature records, calibration records, traceability documentation, and distribution logs.
Investigate customer complaints, product quality issues, and distribution non-conformances, identifying root causes and implementing corrective and preventive actions.
Ensure full product traceability and support product recalls or withdrawals when required, in accordance with company procedures.
Liaise with warehouse personnel, transport providers, suppliers, and customers to ensure food safety and quality requirements are consistently met.
Coordinate pest control and warehouse hygiene programmes to maintain compliance with Good Storage Practices (GSP), Good Distribution Practices (GDP), and HACCP requirements.
Provide technical guidance and training to warehouse and distribution staff on food safety, quality standards, and regulatory compliance, while supporting continuous improvement initiatives.

What we are looking for:

We\'re looking for a proactive and detail-oriented quality professional with a passion for food safety and continuous improvement. The ideal candidate will have:

Previous experience in a Quality, Technical, or Compliance role within the food, chilled, or temperature-controlled supply chain.
A good understanding of HACCP, Good Storage Practices (GSP), Good Distribution Practices (GDP), and food safety legislation.
Experience conducting internal audits, investigating quality issues, and implementing corrective and preventive actions (CAPA).
Knowledge of cold chain management, product traceability, and recall procedures.
Strong organisational skills with the ability to maintain accurate technical documentation and records.
Excellent communication skills and the confidence to work collaboratively with warehouse teams, transport providers, suppliers, and customers.
The ability to deliver training and provide technical guidance to colleagues.
A proactive approach to problem-solving, with strong attention to detail and a commitment to maintaining high quality standards.
Proficiency in Microsoft Office and experience using quality management or warehouse management systems would be an advantage.

Why Join Us at Absolute Taste?

Join a fast-growing and innovative company that is redefining customer experiences in the culinary and event space. We offer an empowering team culture, the opportunity to work on exciting, well-managed events, and a supportive, resilient team environment.

We are committed to supporting your career growth with thorough training and ongoing development.

You can also enjoy benefits such as: