Sales Administrator (Technical)

Process Instruments Pi; Burnley; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Annual company performance-related bonus

Group life scheme (4× salary)

Ongoing training and professional development

Annual team bonding and social events

Employee assistance programme

Free parking

Job summary

A leading instrumentation manufacturer in Burnley is seeking a Technical Commercial Consultant. The role involves providing expert technical support to the sales team, delivering tailored solutions and preparing bespoke quotations. Candidates should have previous experience in a similar role, excellent communication skills, and technical awareness. The position offers a competitive salary of up to £28,000 and various employee benefits.

Qualifications

• Previous experience in a similar role is preferred.

Responsibilities

• Provide expert technical support to sales team and customers.
• Deliver tailored solutions and exceptional service.
• Prepare accurate, bespoke quotations.

Skills

Excellent communication skills

Attention to detail

Technical awareness

Tenacity

Job description

Technical Commercial Consultant (Instrumentation)

Join to apply for the Technical Commercial Consultant (Instrumentation) role at Process Instruments Pi.

Process Instruments (UK) Ltd is a double Queen’s Award winning market leader in the manufacture of water quality instrumentation. We are proud of our products, growth record, company culture, and values of Fairness, Integrity, Respect and Customer Satisfaction.

Base pay: up to £28,000 per year (dependent on experience). Annual company performance‑related bonus. Group life scheme (4 × salary). Free parking.

About the role

As a Technical Commercial Consultant, you will provide expert technical support to the sales team and customers, delivering clear information, tailored solutions, and exceptional service. You will interpret complex technical enquiries, translate them into clear guidance for customers, and prepare accurate, bespoke quotations across a wide range of industries and regions. Working closely with the sales team, you’ll play a key role in ensuring customers receive the right product recommendations and a seamless experience from initial enquiry through to order confirmation. You’ll also support the smooth transition from sales to manufacturing, helping resolve technical queries and contributing to effective problem solving to ensure each project progresses without issues.

What we offer

• Salary up to £28,000 per year (dependent on experience)
• Annual company performance‑related bonus
• Ongoing training and professional development
• Group life scheme (4 × salary)
• Annual team bonding and social events
• Employee assistance programme
• Free parking

About you

• Previous experience in a similar role
• Excellent communication skills and attention to detail
• A determined and tenacious approach
• Technical awareness

We believe interviews should work both ways, so we invite shortlisted candidates to visit our site, get to know our products and meet our lovely team. This gives you a chance to see if the company is a good fit for you, as well as if you are a fit for us, all before the possibility of job offers.

Other organisations may call this role Technical Sales Engineer, Sales Support Engineer, Technical Account Manager, Technical Sales Consultant, Inside Sales Engineer, Product Support Engineer, or Customer Support Engineer.

Location: Burnley, England, United Kingdom. Job type: Full‑time. Seniority level: Associate. Job function: Appliances, Electrical, and Electronics Manufacturing.