Technical Author

Vodafone; Farnborough; On-site; GBP 35,000 - 65,000; Full time

Job summary

Join a forward-thinking global technology communications company as a Quality and Technical Author. This role is integral to enhancing the cyber security of the UK's Critical National Infrastructure. You will produce high-quality, defence-compliant documentation, collaborating with project managers and stakeholders to ensure clarity and accuracy. The position offers a dynamic work environment where your contributions will make a significant impact. With a commitment to diversity and inclusion, this innovative firm provides excellent remuneration and benefits, making it an exciting opportunity for those passionate about technology and communication.

Benefits

Up to 28 days holiday entitlement

Employee discounts

Retail vouchers

Pension plan

Share schemes

Paid leave for charity projects

Learning and development tools

Market leading parental leave policies

Qualifications

• Experienced in producing high-quality technical documentation.
• Strong editing and proofreading skills with a focus on defence standards.

Responsibilities

• Create and review user-friendly documentation for complex subjects.
• Ensure project delivery with comprehensive processes and guides.

Skills

Technical Documentation

Editing and Proofreading

Stakeholder Communication

Quality Control

Knowledge of Defence Standards

Job description

Business Area: Local Vodafone Business Unit

Posting Country: United Kingdom

Full Time / Part Time: Full Time

Contract Type: Permanent

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Location: Farnborough (3-4 days per week)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri

Who We Are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Join Vodafone Business Security Enhanced and strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations.

What you’ll do

As the Quality and Technical author you will work closely with project managers, key suppliers and subject matter experts to both create and review clear, accurate, and user-friendly documentation for complex subjects. This role will be integral to ensuring that the project is delivered with comprehensive processes, guides, manuals, and specifications that align with the high standards required across defence. You will also undertake the following:

1. The production of high quality, defence compliant, technical documentation
2. Identifying and reviewing documentation and drawing conclusions as to project impacts
3. Create clear, concise & accurate documentation that communicates complex information to various audiences, including technical and non-technical users
4. Work with stakeholders to gather accurate information and agree what requires documentation, as well as quality assurance of stakeholder documentation.
5. Quality control of internal/supplier documentation

Who you are

1. Experienced in the production of technical documentation as part of a recognised quality process to a high standard of written and technical standard.
2. Knowledge of defence documentation standards
3. Strong track record of editing, proofreading and quality control within defence.
4. Ability to collaborate, communicate and influence a wide variety of stakeholders internally & externally.

Security Clearance: This position requires the eligibility and ability to obtain and hold UK Developed Vetting (DV) clearance.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

#LI-Onsite

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.