Technical Assistant Manager

Micheldever Group; East Midlands; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Staff discounts on servicing and tyres

Life Insurance

Pension

Eye care vouchers

Cycle to Work

Employee Assistant Program

Long Service Recognition

Job summary

Protyre Autocare in the United Kingdom is seeking an adaptable Technical Assistant Manager to lead workshop operations, ensure safety and quality, and coach technicians. This role acts as the technical heart of the operating model and may step in for the Centre Manager when needed.

Key focus includes optimising workflow, bay utilisation, and driving right-first-time work while championing new technologies and continuous improvement.

Qualifications

• Strong technical background as a vehicle technician / mechanic with diagnostic and repair experience; supervisory roles preferred.
• Experience in supervisory, team-leading or senior technician roles in workshop or fast-fit environments.

Responsibilities

• Own workshop operations, flow, productivity and quality, optimise bay utilisation and labour efficiency.
• Coach and develop technicians, raising technical capability and embedding new operating standards.
• Make operational decisions in the Centre Manager’s absence to ensure continuity of service and performance.
• Champion readiness for EV/ADAS and new technologies, supporting cross-functional delivery with Protyre Expert.
• Drive safety, compliance and data integrity with audits and risk assessments; maintain accurate technical records.

Skills

Vehicle technician

Supervisory experience

Diagnostics

Leadership

Tools

Diagnostics equipment

Job description

Job Summary

Protyre Autocare is looking for an adaptable and forward-looking Technical Assistant Manager. This back-of-house technical specialist ensures workshop excellence, safety, productivity, and technical quality across the centre. You will be responsible for optimising workshop flow and bay utilisation, maintaining the highest standards of technical quality and safety, coaching technicians, and stepping up to lead the centre operationally in the Centre Manager’s absence. You will be the technical heart of the Protyre operating model.

Success in this role will come from directly owning the technical execution and standards, enabling the Centre Manager to focus on people’s leadership, culture, and commercial performance.

• Working Pattern: Monday - Friday 8:30 to 5:30, Saturday 8:30 to 4pm
• Must have: Strong technical background as a vehicle technician / mechanic with proven diagnostic and repair experience and supervisory, team leader, or senior technician role (workshop or fast-fit environment)
• Full UK Driving Licence, held for at least 6 months (age restrictions may apply - points or offences may affect your application)
• Training & Career Development: Training and Company growth to boost career progression
• Benefits: Staff discounts on servicing, tyres and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program. Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.

About the role:

• Own workshop operations, flow, productivity and technical quality, optimising bay utilisation, job allocation and labour efficiency to deliver right-first-time work and maximise workshop output
• Maintain the highest standards of technical quality, vehicle safety and workmanship, leading quality checks, final inspections and continuous improvement in technical standards
• Coach, mentor and develop technicians on a day-to-day basis, raising technical capability, embedding new operating model standards - supporting skill development and career progression.
• Make operational decisions in the Centre Manager’s absence, ensuring continuity of service, standards and team performance.
• Champion readiness for new technologies (EV, ADAS, advanced diagnostics), support continuous improvement and work collaboratively with the Centre Manager and Protyre Expert to deliver seamless front-to-back customer journeys.
• Drive compliance, safety and data integrity in the workshop, partnering with Area Compliance on audits and risk assessments while contributing accurate technical records and performance KPIs.

About you:

• Previous experience as a Workshop Controller, Workshop Manager, or Senior Technician in a fast-fit or dealership environment
• Experience with EV / high-voltage systems and advanced driver assistance systems (ADAS)
• Excellent technical knowledge across tyres, MOT, servicing, brakes, suspension, diagnostics, and emerging technologies (EV/ADAS)
• Technically excellent with deep diagnostic and repair expertise, combined with high personal standards of quality, safety and integrity that set the benchmark for the workshop team
• Great leadership and coaching skills - able to develop technicians and raise technical standards

Why join Protyre Autocare?

Protyre Autocare is the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS).