Technical Assistant

Edwards & Pearce; Rotherham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in meat processing is seeking a Technical Assistant to ensure compliance across factory processes. This role involves providing technical support, managing complaints, and conducting audits. The ideal candidate will have experience in food manufacturing and strong communication skills.

Benefits

Pension

Death-in-service

Staff shop discount

On-site parking

Qualifications

• Previous experience in a similar role, preferably in meat processing or food manufacturing.
• Experience working within quality, technical, or production management systems.

Responsibilities

• Provide technical support to suppliers and manage customer complaints.
• Conduct internal audits and maintain compliance with regulatory bodies.
• Assist in maintaining the quality management system.

Skills

Attention to Detail

Communication

Job description

The position of Technical Assistant is both a factory and office-based role, working within an established team.

The purpose of this role is to ensure the highest level of technical compliance is adhered to across the business, through factory processes and due diligence procedures, as demanded by the Company, its customers, and associated accreditations. The role is supported by the technical department, management, and the wider team.

Benefits:

• Pension
• Death-in-service
• Staff shop discount
• On-site parking

The Role:

Duties and responsibilities will include, but are not limited to, the following:

1. Provide technical support to suppliers, customers, and the site production and commercial teams.
2. Manage customer complaints and non-conformances by initiating root cause analysis, ensuring appropriate corrective and preventative actions, and communicating with customers internally and externally.
3. Conduct and document traceability tests as required.
4. Maintain and update accurate product and raw material technical specifications to ensure compliance with industry standards.
5. Assist in maintaining the quality management system and compliance with regulatory bodies.
6. Support site audits.
7. Conduct internal audits against site and industry standards, raising non-compliance issues as necessary.
8. Complete internal training on procedures for food safety, hygiene, and compliance.
9. Act as deputy for the Technical Manager when required.

The above list is not exhaustive; tasks will be conducted on a daily, weekly, monthly, and ad hoc basis as required.

Hours of Work:

Usually Monday to Friday, based on a 40-hour week. Bank Holidays are normal working days on a rota basis, due to business needs. A day in lieu will be given for working bank holidays.

The Candidate:

• Previous experience in a similar role, preferably in meat processing or food manufacturing.
• Experience working within quality, technical, or production management systems.
• Ability to work autonomously without direct supervision.
• Ability to supervise, conduct competency assessments, and deliver training as needed.
• Excellent attention to detail and ability to follow standard operating procedures.
• Strong communication skills for effective collaboration.
• Practical knowledge of BRC standards, allergen management, and hygiene practices.

The Company:

Meat Processing

The Consultancy:

Edwards & Pearce acts as an employment agency for permanent recruitment and a supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.