Technical Assistant

Biscuit International UK Limited; Gateshead; On-site; GBP 21,000 - 26,000; Full time

Job summary

Biscuit International UK Limited is seeking a Technical Assistant to join the Quality function in Gateshead, reporting to the Technical Manager. You will support administration and maintenance of our technical and quality systems to ensure customer requirements are met and production standards are upheld.

In this role you will coordinate laboratory records, collect samples for external testing, manage materials testing, and help implement the Food Safety & Quality system in line with BRC

Qualifications

• Internal auditing qualification or willingness to work towards
• HACCP qualification or working towards
• Analytical, motivated, and capable of independent analysis
• Excellent communication and organisational skills

Responsibilities

• Coordinate and monitor laboratory systems, maintaining clear records
• Collect and dispatch samples for external testing; maintain laboratory results database
• Sample, test, record, and release or reject raw materials; liaise with suppliers regarding quality issues
• Advise the Technical Manager on stock rotation issues
• Collate traceability data and highlight discrepancies
• Maintain, validate, and calibrate laboratory equipment
• Test raw materials approaching or beyond shelf life and report potential concerns
• Maintain internal specifications and recipe systems
• Support the Technical Manager in implementing and validating the Food Safety & Quality system in line with BRC standards
• Address non-conformities within technical systems

Skills

Auditing knowledge

HACCP knowledge

Analytical skills

Communication skills

Job description

We’re seeking a Technical Assistant to join our Quality function in Gateshead. Reporting to the Technical Manager, this role is pivotal in supporting the administration and maintenance of our technical and quality systems, ensuring compliance with customer requirements and high standards of production.

Key Responsibilities:

• Coordinate and monitor laboratory systems, maintaining clear records
• Collect and dispatch samples for external testing; maintain laboratory results database
• Sample, test, record, and release or reject raw materials; liaise with suppliers regarding quality issues
• Resolve day-to-day quality matters related to raw materials and packaging, including supplier liaisonAdvise the Technical Manager on stock rotation issues
• Collate traceability data and highlight discrepancies
• Maintain, validate, and calibrate laboratory equipment
• Test raw materials approaching or beyond shelf life and report potential concerns
• Maintain internal specifications and recipe systems
• Support the Technical Manager in implementing and validating the Food Safety & Quality system in line with BRC standards
• Address non-conformities within technical systems

Skills & Experience:

• Internal auditing qualification or willingness to work towards
• HACCP qualification or working towards
• Analytical, motivated, and capable of independent analysis
• Excellent communication and organisational skills

Why Join Us?

Technical excellence is central to our business. This role offers a fantastic opportunity to work in a fast-moving, high-impact environment within a market-leading manufacturer.

Our Commitment

We are committed to a diverse, inclusive workplace and to fair hiring practices, ensuring equal opportunities for all candidates. Details of our recruitment data policy are available here: https://www.biscuitinternational.com/app/uploads/2026/04/Job-Applicants-Privacy-Notice_UK.pdf.