Technical Apprentice

Euroclad Group Ltd.; Cardiff; On-site; GBP 12,000 - 18,000; Full time

Job summary

Euroclad Group Ltd. in Cardiff is seeking a motivated Technical Apprentice to join the technical team.

You will gain hands-on experience in the insulated panels industry while studying towards a Level 3 Apprenticeship with a local college, rotating across departments to build a broad foundation for a career in construction and building envelopes. As part of the apprenticeship you will attend college, receive on‑the‑job mentoring, and work with experienced professionals to develop technical

Qualifications

• GCSEs (Maths, English and Science) or equivalent.
• Enthusiastic and proactive learner with a positive attitude.
• Interest in construction, engineering, manufacturing or building envelope systems.

Responsibilities

• Respond to customer technical enquiries via phone, email and online platforms.
• Provide product information and technical guidance.
• Attend Design Team Meetings and contribute to technical discussions.
• Utilise Salesforce and other systems to manage enquiries and records.
• Support the delivery of technical projects across departments.

Skills

Customer support

Technical guidance

Salesforce

Teamwork

Communication

Education

GCSEs (Maths, English, Science)

Tools

Microsoft Office

Job description

Learn next to the experts at Euroclad Group in Cardiff, UK

Technical

LOCATION Office

We are looking for an enthusiastic and ambitious Technical Apprentice to join our technical team. Gain hands‑on experience in the insulated panels industry, working alongside experienced professionals while studying towards a Level 3 Apprenticeship with a local college.

About the Role:

We are looking for an enthusiastic and ambitious Technical Apprentice to join our technical team. This is a fantastic opportunity to gain hands‑on experience in the insulated panels industry, working alongside experienced professionals while studying towards a Level 3 Apprenticeship with a local college. You’ll rotate across the business, gaining exposure to multiple departments, and build the foundations for a rewarding career in construction and building envelopes.

Main Purpose of Role:

The Technical Apprentice will support the Technical department while undertaking a Level 3 Apprenticeship programme. This role provides the opportunity to gain practical experience within the construction and building envelope industry, developing technical knowledge and professional skills through a structured programme of work‑based learning and college study.

The successful candidate will work closely with experienced members of the Technical team and gain exposure to a range of business functions, helping to build a solid foundation for a future career within the construction sector.

Main Responsibilities:

• Respond to customer technical enquiries via telephone, email and online platforms.
• Provide product information and technical guidance to customers, distributors and industry professionals.
• Assist with technical calculations, including gutter and fastener calculations, under supervision.
• Attend Design Team Meetings (DTMs) and contribute to technical discussions.
• Utilise Salesforce and other business systems to manage enquiries, update project information and maintain accurate records.
• Support the delivery of technical projects and departmental objectives.
• Work collaboratively with colleagues across multiple departments to develop a broad understanding of the business.
• Attend college as required under the apprenticeship programme and successfully complete all associated coursework and assessments.
• Maintain compliance with company health, safety and quality procedures.
• Undertake any other duties appropriate to the level of the role.

Skills and Attributes:

• Respond to customer technical enquiries via telephone, email and online platforms.
• Provide product information and technical guidance to customers, distributors and industry professionals.
• Assist with technical calculations, including gutter and fastener calculations, under supervision.
• Attend Design Team Meetings (DTMs) and contribute to technical discussions.
• Utilise Salesforce and other business systems to manage enquiries, update project information and maintain accurate records.
• Support the delivery of technical projects and departmental objectives.
• Work collaboratively with colleagues across multiple departments to develop a broad understanding of the business.
• Attend college as required under the apprenticeship programme and successfully complete all associated coursework and assessments.
• Maintain compliance with company health, safety and quality procedures.
• Undertake any other duties appropriate to the level of the role.
• Good verbal and written communication skills.
• A willingness to learn and develop new skills.
• Interest in construction, engineering, manufacturing or building envelope systems.
• Basic IT skills, including Microsoft Office applications.
• Ability to work effectively as part of a team.
• Good organisational skills and attention to detail.
• Ability to travel to other company sites when required.
• Lives within a reasonable commuting distance of the designated site.
• Ability to commute to both the Euroclad offices in St Mellons and the Coleg Y Cymoedd site either in Nantgarw or Aberdare.
• GCSEs (or equivalent), particularly in Math’s, English and Science.
• Previous work experience, work placement or project work in a technical, engineering or construction-related environment.
• Awareness of construction products or building systems.
• Personal Attributes
• Enthusiastic and proactive approach to learning.
• Self‑motivated and ambitious.
• Positive attitude and willingness to take on challenges.
• Reliable, professional and committed to personal development.

Training and Development:

The successful candidate will:

• Complete a Level 3 Apprenticeship programme through a recognised training provider/college.
• Receive structured on‑job training and mentoring.
• Gain exposure to multiple business functions and technical disciplines.

Working Hours:

• Monday to Friday.
• College attendance as required under the apprenticeship programme.

Compliance and Health and Safety

It is the responsibility of all personnel to:

• Report compliance concerns, issues, and failures
• Participate in training as required

All personnel have a responsibility for taking reasonable care of themselves and others who may be affected by your actions or omissions. You must follow all instructions and training given to you and ensure compliance with all safety policies and procedures at all times.