Technical Application Specialist

Lloyds Banking Group; City of Edinburgh; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Generous pension contribution of up to 15%

Annual bonus based on Group performance

Share schemes including free shares

Discounted shopping and lifestyle benefits

28 days holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Job summary

A major banking institution in Edinburgh is looking for a Technical Application Specialist to optimize banking operations and swiftly resolve technical issues. The role involves 24/7 on-call support and collaboration with various teams. Ideal candidates should have strong technical skills in Java, Unix, and various ITSM tools, alongside excellent problem-solving and communication abilities. Join us in shaping the future of finance.

Qualifications

• Experience with scripting or automation (Bash or Python) is beneficial.
• Knowledge of cloud support (GCP, Azure, AWS) would be useful.
• Familiarity with payment schemes and standards such as SWIFT, SEPA, TARGET2, CHAPS.

Responsibilities

• Collaboration with Infrastructure Teams to resolve technical issues.
• Providing out-of-hours on-call support on a rotational basis.
• Documenting fixes and contributing to knowledge bases.

Skills

Technical troubleshooting

Knowledge of ITSM Tools

Incident & Problem management

Communication skills

Problem solving abilities

Technical proficiency in Java / J2EE

Tools

Service Now

Jira

GitHub

IBM WebSphere

Splunk

Job description

Technical Application Specialist role at Lloyds Banking Group

Overview

Location: Edinburgh. Hours: Full time. Working pattern: Hybrid, 40% (two days) in the office.

About the opportunity: We’re looking to recruit a Technical Application Specialist (TAS) to work within the International & Chaps Payments Service team in Edinburgh. As a TAS you would play a key role in getting things back on track when systems fail. You will work in a fast-paced setting, collaborating closely with technical teams to identify issues, follow recovery procedures, and restore services quickly and efficiently. Clear communication, quick thinking and teamwork are essential as you minimize disruption and help the bank return to normal operations smoothly.

About us

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

What you’ll need

• Technical troubleshooting – including collaborating with Infrastructure Teams to diagnose and resolve hardware, software and network issues.
• Knowledge of ITSM Tools – Experience with platforms like Service Now and Jira
• Incident & Problem management – Familiarity with ITIL practices for managing incidents and recurring issues
• Documentation & Reporting – The ability to document fixes, procedures and contribute to knowledge bases
• Problem solving abilities – Quickly identifying and implementing effective solutions, often under pressure
• Communication skills – Clear verbal and written communication to interact with senior management, colleagues and support teams
• Technical proficiency – Java / J2EE, Unix Shell scripting; OS: Unix / Linux; Database: Oracle v19+, Code Management: GitHub
• Tools – UCD, MQ Message Queue, TWS Batch Scheduling; Middleware: IBM WebSphere, IBM MQ; Monitoring: Splunk and Dynatrace

Responsibilities & requirements

This role requires out-of-hours on-call support 24x7x365 on a rotational basis. Experience with scripting or automation (Bash or Python) as well as cloud support knowledge (GCP, Azure, AWS and Private Cloud) would be useful. Familiarity with payment schemes (SWIFT, SEPA, TARGET2, CHAPS) and ISO 20022 standards is beneficial. Experience with Finastra Global PayPlus (GPP) or equivalent payment engines is advantageous.

About working for us

We value inclusivity, diversity and belonging. We aim to create an environment where everyone can be their best. We welcome applications from under-represented groups and offer reasonable adjustments in recruitment if needed.

Benefits

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Discounted shopping and lifestyle benefits
• 28 days’ holiday plus bank holidays
• Wellbeing initiatives and parental leave policies

Job details

• Job title: Technical Application Specialist
• Location: Edinburgh
• Hours: Full time
• Working pattern: Hybrid, 40% in-office
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Banking
• Job function: Information Technology

Want to do amazing work that makes a difference? Join our journey.