Technical Advisor

L&Q Living; Greater London; Hybrid; GBP 40,000 - 44,000; Full time

Benefits offered by this job

Excellent pension plan

28 days annual leave rising to 31 days

Westfield Health Cash Plan

Life assurance (non-contributory)

Volunteer paid days (up to 21 hours)

Job summary

L&Q Living is seeking an experienced Gas Engineer with a focus on technical advisory work for our Heating and Hot Water team. This permanent, full-time role in London involves hybrid working from site, home and office, with emphasis on safety, compliance and working with contractors.

You will provide technical guidance on gas safety, compliance and legislation, attend sites, and support residents and internal teams to deliver reliable repairs and high-quality service across our properties.

Qualifications

• Level 3 Gas Engineering qualification required or Level 2 with substantial experience
• Valid driving licence and access to a car are essential
• Strong knowledge of Gas Compliance and safety regulations
• Proven service background with quality assurance experience
• Customer-focused with experience in a client-facing role
• Ability to manage contractor relationships and drive performance improvements
• Up-to-date CPD and knowledge of changes in legislation and compliance frameworks
• Understanding of solid fuel, oil, LPG and renewables is advantageous

Responsibilities

• Provide expert advice on gas safety, heating breakdowns, compliance and technical procedures across our homes
• Attend site regularly to apply technical knowledge and ensure quality, safety and compliance
• Work with gas contractors to inspect, challenge and improve the quality of work
• Support residents and internal teams to maintain safe, compliant and reliable heating systems
• Ensure H&S, regulatory governance compliance within the technical advisory area

Job description

Contract Type: Permanent,Full Time, 35 hours per week

Salary:£40,000per annum to £44,000 per annum (London weighted salary) dependant on experience.

Grade: 7

Reporting Office: London, Stratford

Persona:AgileWorker: 20% - 40% of contractual hours to be worked from reporting office/workinglocation (hybrid working). Site, home and office attendance.

Closing Date: 19th October 2026 at 11pm.

Benefits include

• Excellent pension plan (up to 6% double contribution)
• 28 days Annual Leave rising to 31 days with length of service + Bank Holidays
• Westfield Health Cash Plan
• non-contributory life assurance
• up to 21 hours volunteering paid days
• lifestyle benefits
• Employee Assistance Programme
• many more …

Join our Heating & Hot Water Team at L&Q

L&Q is one of the UK’s largest housing associations and providers of social and affordable homes. We house around 250,000 people primarily across Greater London and Greater Manchester. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.

Are you an experienced Gas Engineer looking to take the next step in your career and use your technical expertise in a broader advisory role?

Our Property Services Building Compliance team is looking for Technical Advisorto join the Heating and Hot Water team on a permanent, full-time basis.

Reporting to the Heating and Hot Water Operational Managers, you’ll use your technical knowledge and practical experience to provide advice and support on gas safety, heating breakdowns, compliance, legislation and technical procedures across our homes. You will be required to attend site regularly to use your technical knowledge in a role focused on quality, safety and compliance.

You’ll work closely with our gas contractors, inspecting the quality and compliance of works completed in both occupied and void properties, challenging standards where necessary and providing technical guidance to help resolve complex issues.

You’ll also work with residents and internal teams to ensure our domestic and commercial gas and renewable heating systems are safe, compliant and maintained to a high standard, while helping us deliver a reliable repairs service for our residents.

Your impact in the role

You will have experience working with contractors, dispute resolution, looking at specifications, holding meetings, looking at performance and ensuring that KPIs and targets are set and met with L&Q’s partners. It will be key to ensure that our contractors provide an outstanding service to our residents and that any issues are dealt with efficiently and are investigated as required in order to put any failures back on track.

The post holder will need to have had experience working statutory authorities, suppliers and consultants promoting best practice and contributing towards L&Q’s positive reputation within the industry.

You will contribute legislation change and to promote the work of the trust. This means you will need to have an up to date CPD and will be committed to being knowledgeable about changes in legislation and compliance frameworks. The post holder will ensure H&S, regulatory & governance compliance for areas under the technical advisor’s control.

What you'll bring

• Level 3 Gas Engineering or Level 2 plus experience – Essential and current
• A valid driving license and car is essential for this role
• Technical knowledge of Gas Compliance and knowledge of working across a varied housing stock
• Service background and quality assurance
• Commitment to delivery of good customer service
• Experience in a Customer facing role.
• Ability to work in harmony with a number of contractors.
• Performance Management skills
• Up to date legislation knowledge and commitment to CPD
• A good understanding of solid fuel, oil, LPG and renewables is advantages

About L&Q

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Our purpose is simple – to provide social homes and landlord services that everyone can be proud of.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

If you require any reasonable adjustments at any stage during this process, including application stage, please email [e-mail]