Technical Administrator

Leeds Teaching Hospitals NHS Trust; Cross; On-site; GBP 24,000 - 30,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust is seeking an End User Computing (EUC) team member to apply customer service and administrative skills to support a positive patient care impact.

Reporting to the EUC Operations Team Leaders, you will understand IT hardware needs across the Trust, liaise with suppliers, order equipment and software, maintain the EUC Hardware Catalogue, and assist with the EUC Hardware Refresh Programme.

Qualifications

• GCSE or ECDL level or healthcare experience required.
• Knowledge of IT hardware specs and software.
• Technical knowledge of Windows desktop OS (Windows 11) and Office suite.
• Experience with an IT Service Desk ticketing system.
• Ability to communicate with all levels and manage data input.

Skills

IT hardware knowledge

Windows OS

MS Office

Service desk experience

Data entry

Stock control

Education

GCSE / ECDL or healthcare experience

Job description

Job Summary

Are you ready to use your customer service and administrative skills in a way that makes a positive impact on people’s lives? If so, we have a fantastic opportunity to become a member of our End User Computing team within the Leeds Teaching Hospitals NHS Trust.

Job Description

For questions about this job, contact:

Name: Nick Tromans
Position: EUC Operations Manager
Email: [e-mail]
Interview Date: 28/09/2026

Job Summary

Are you ready to use your customer service and administrative skills in a way that makes a positive impact on people’s lives? If so, we have a fantastic opportunity to become a member of our End User Computing team within the Leeds Teaching Hospitals NHS Trust.

Reporting to the EUC Operations Team Leaders, your role will be to understand the IT hardware needs of departments and CSUs across the Trust as well as the day-to-day needs of the EUC Operations Team. This will involve advising on the availability of equipment, liaising with suppliers, ordering equipment and software (in response to Service Desk tickets), keeping up to date with the latest technology, maintaining the EUC Hardware Catalogue, stock control and record-keeping, liaising with waste contractors to ensure sustainability and environmental objectives are being met, and assisting with the EUC Hardware Refresh Programme.

In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic team, striving to deliver a fantastic service which, ultimately, contributes to improved patient care. This post provides scope for development, insofar gaining technical knowledge to allow potential progression within EUC and beyond.

Why you should join our Team

DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us.

DIT look after the Trust’s information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. It’s an exciting time to join us, as we offer varied and rewarding opportunities.

We’d love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds.

Please see the attached job description for further information about this vacancy.

What You Will Bring To The Role

• Minimum GCSE Level / ECDL level standard of education or minimum of three years’ experience of working in a Healthcare environment
• Knowledge of IT hardware specifications and software
• Technical knowledge of Microsoft Windows desktop operating systems (including Windows 11) and Office suite
• Experience of an IT Service Desk call-logging system
• Able to manage own workload, and work within clearly defined operating policies without supervision
• Must have the ability to communicate with all levels of staff within the Trust and liaise with external organisations such as PC and peripheral suppliers; good communication skills, both verbal and written, at all levels
• Accurate data input and manipulation skills
• Knowledge of stock control (desirable) and auditing
• Commitment and enthusiasm with a keen desire to attain high standards within a service environment
• Ability to work under pressure and to tight timescales as part of a team or on own, remaining focused and concentrated for prolonged periods

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

• Responsible
• Open and Honest
• One Team
• Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our Priorities

• People
• Improvement and Innovation
• Partnerships
• Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.