Senior PreSales Solution Architect, United Kingdom

TetraScience; Manchester; Remote; GBP 60,735 - 75,919; Full time

Benefits offered by this job

Competitive Salary

Team-oriented culture

Generous paid time off

Flexible working arrangements

Job summary

A scientific data and AI solutions provider in the United Kingdom is seeking a Technical Account Manager to bridge business objectives with technical execution. The ideal candidate has a scientific background with over 5 years in life sciences and sales support, alongside proficiency in AWS, Snowflake, and analytics tools. This role offers a competitive salary, equity, and a supportive team-oriented culture, with remote work arrangements available.

Qualifications

• 5+ years of professional experience in Life Sciences or relevant fields.
• Proven senior technical architecture experience with commercial sales support.
• Experience with cloud RDBMS and NoSQL database systems.

Responsibilities

• Act as the primary technical point of contact for strategic accounts.
• Deliver technical guidance aimed at customer outcomes.
• Manage the lifecycle engagement from presales to delivery.

Skills

Scientific background

Technical Architecture experience

Data Modeling

Proficiency in cloud RDBMS

Familiarity with Big Data Technologies

Experience with cloud platforms

Data Governance and Quality

Familiarity with Analytics and BI Tools

Education

Life Sciences degree

5+ years in related professional experience

Tools

Snowflake

Redshift

Databricks

AWS

Azure

Google Cloud

Tableau

Power BI

QlikView

Spark

Job description

Technical Account Manager (TAM), United Kingdom

TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next‑generation lab data management solutions, scientific use cases, and AI‑enabled outcomes.

Providing a strategic technical partnership with Customers, you will bridge the gap between the business objectives and technical execution. You will be the primary technical leader for scientific end‑users to design, architect, and deliver highly impactful solutions to pharmaceutical and biotech customers. You will work to understand scientists' and R&D IT analysts' needs, analyze their data environment, assist in the design and implementation of our solutions, and enable customers to achieve faster ROI, reduced risk, smoother scaling, accelerated product adoption, and ensure the long‑term success of projects.

Key Responsibilities

• Primary technical point of contact across strategic accounts
• Lifecycle engagement & adoption acceleration from presales to delivery
• Technical health & risk management
• Strategic planning and stakeholder management across sales, product management and engineering teams
• Sales enablement & growth support
• Deep and wide technical and science senior relationships

Strategic Technical Partnership

• Deeply understand Customer scientific data and AI architecture & goals
• Provide proactive, prescriptive technical guidance
• Act as a trusted advisor aligned to Customer outcomes

Lifecycle Engagement & Risk Management

• Drive adoption & success plan execution
• Conduct regular technical reviews
• Identify risks & recommend optimizations

Sales Support & Escalation Management

• Lead technical strategy for expansions
• Support POCs & co‑innovation
• Manage resolution for escalated issues

Value Delivered to Customers

• Accelerate time to value
• Improve stability & uptime
• Strategic roadmap alignment
• Prioritized support & faster resolutions
• Higher ROI through continuous optimization

Commercial Acumen & Sales Enablement

• Support growth through hands‑on sessions and enablement presentations
• Showcase tailored demonstrations to prospects, to both small and large audiences
• Solution Mapping: Map business requirements to technical solutions
• ROI Calculation: Determine potential return on investment for proposed solutions
• Relationship Building: Cultivate relationships with clients, sales teams, and technical teams
• Working with the science and technology Partners such as Databricks and Google
• Negotiation Skills: Collaborate with clients and sales teams to reach beneficial agreements

Technical Account Leadership

• Product Knowledge: Develop a deep understanding of the company's product or service offerings
• Demo Development: Design and showcase tailored demonstrations to prospects
• Proposal Writing: Contribute to RFPs/RFIs with detailed technical specifications and solutions

Project Management

• Timeline Management: Ensure projects are kept on track and within scope
• Stakeholder Management: Coordinate with various stakeholders to ensure the smooth flow of presales activities

Requirements

• Scientific background academic and/or 5+ years professional experience in Life Sciences
• Senior Technical Architecture experience 5+ years
• Commercial tech sales support
• R&D IT OR Data & Informatics
• Data Modeling: Understand logical, physical, and conceptual data models
• Database Systems: Proficiency in cloud RDBMS (like Snowflake) and NoSQL databases (like Redshift and Databricks)
• Big Data Technologies: Familiarity with tools like Spark and data warehousing solutions
• Cloud Platforms: Experience with cloud providers mainly AWS especially their data services, but also Azure and Google Cloud
• Data Governance and Quality: Understanding of data lineage, metadata management, and data quality processes and tools
• Analytics and BI Tools: Familiarity with tools such as Tableau, Power BI, QlikView, and their backend requirements

Benefits

• Competitive Salary and equity in a fast‑growing company
• Supportive, team‑oriented culture of continuous improvement
• Generous paid time off (PTO)
• Flexible working arrangements - Remote work

We are not currently providing visa sponsorship for this position

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Seniority level

• Mid-senior level

Employment type

• Full‑time

Job function

• Other

Industries

• IT Services and IT Consulting