Technical Account Manager – Facilities Management

Preston Recruitment; Hitchin, Exeter; On-site; GBP 59,000 - 72,000; Full time

Benefits offered by this job

Monday-Friday pattern

25 days annual leave

Bank Holidays

Career progression

Job summary

Preston Recruitment is recruiting a Technical Account Manager – Facilities Management for a high-profile corporate portfolio based in Bournemouth, serving Hitchin and Exeter. The role oversees Hard Services and drives an exceptional workplace experience.

The successful candidate will lead a multidisciplinary team, maintain strong client relationships and identify opportunities for service improvement across sites in the region.

Qualifications

• Experience in Facilities Management or Corporate Real Estate environments.
• Strong background in Hard Services, Technical Services, M&E or Building Services.

Responsibilities

• Manage a prestigious corporate Facilities Management portfolio across Bournemouth, Hitchin and Exeter.
• Act as the primary point of contact for the client, building strong relationships.
• Lead the delivery of Hard Services and support the overall FM operation.
• Line manage a team of Engineers, alongside Reception and Workspace teams.
• Ensure exceptional service delivery with a focus on customer experience and the "soft touches" that make a real difference.
• Identify opportunities for continuous improvement, operational excellence and innovation.
• Based in Bournemouth with occasional travel to regional sites.

Skills

Facilities Management

Corporate Real Estate

Building Services

Hard Services

Technical Services

M&E

Team Leadership

Client Relationship

Job description

Technical Account Manager – Facilities Management

Bournemouth | £65,000 + Benefits | Monday-Friday

Are you an experienced Technical Account Manager, Contract Manager, Technical Manager, Engineering Manager or Senior Facilities Manager looking to take ownership of a prestigious corporate FM portfolio?

We're recruiting a Technical Account Manager – Facilities Management to oversee a high-profile corporate account across Bournemouth, Hitchin and Exeter.

This is an excellent opportunity for someone with a Hard Services, Technical Services, Building Services or Mechanical & Electrical (M&E) background who enjoys building client relationships, leading high-performing teams and delivering an exceptional Workplace Experience.

The Role:

• Manage a prestigious corporate Facilities Management portfolio across Bournemouth, Hitchin and Exeter.
• Act as the primary point of contact for the client, building strong, long-term relationships.
• Lead the delivery of Hard Services and support the overall FM operation.
• Drive a genuine One Team culture across the account.
• Line manage a team of 3 Engineers, alongside the Reception and Workspace teams.
• Ensure exceptional service delivery with a strong focus on customer experience and the "soft touches" that make a real difference.
• Identify opportunities for continuous improvement, operational excellence and innovation.
• Based in Bournemouth with occasional travel to regional sites.

What's on Offer:

• Monday-Friday working pattern
• 25 days annual leave plus Bank Holidays
• Excellent career progression within a growing Facilities Management organisation.
• Supportive leadership team with a people-first culture.

We're Looking For:

• Previous experience within Facilities Management, Corporate Real Estate or Building Services environments.
• A strong background in Hard Services, Technical Services, Mechanical & Electrical (M&E) or Building Services.
• Experience as a Technical Account Manager, Contract Manager, Technical Manager, Engineering Manager, Facilities Manager or Senior Facilities Manager.
• Strong client-facing and stakeholder management experience.
• Experience leading multidisciplinary teams and developing people.
• Commercial awareness with a passion for service excellence and creating an outstanding workplace experience.
• A collaborative leader who can build relationships, inspire teams and deliver exceptional results.
• If you're looking to join a business that genuinely invests in its people and offers the opportunity to manage a flagship corporate portfolio, I'd love to hear from you.