Technical Account Manager

Pearson Carter; Slough; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading company in the travel and leisure industry is seeking a Technical Account Manager in Slough. This hybrid role entails fostering client relationships, managing software implementations, and contributing to customer service improvements. The position promises a competitive salary package and excellent benefits, suitable for a candidate with significant experience in software development and travel systems.

Qualifications

• 5+ years of experience in a software development environment.
• Experience with travel reservations and dynamic packaging systems.
• Excellent analytical and project management skills.

Responsibilities

• Build and maintain relationships for growth.
• Oversee new implementations and ensure success.
• Lead customer project delivery meetings.

Skills

Analytical skills

Project management

Communication

Relationship management

Education

5+ years in software development/travel company

Job description

3 days ago Be among the first 25 applicants

This range is provided by Pearson Carter. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Pearson Carter

Technical Account Manager | up to £80,000 | Berkshire, Hybrid

Pearson Carter are working with a very exciting client in the Travel and Leisure industry who are are partnered with giants such as TUI, EasyJet, Premier Holidays and more.

Responsibilities:

• Proactively building and maintaining effective relationships to allow growth
• Working on new implementations, from gap analysis through to production delivery, ensuring that go-live is achieved
• Liaison with internal teams to support the design, development and QA processes ensuring that all required software development is planned and delivered to agreed specifications and timescales
• Identifying opportunities to advocate for additional products or services and contribute to customer retention and renewal efforts.
• Use experience of travel/systems to assist customers in identifying new requirements (BAU change requests and new project initiatives)
• Lead Customer Project review and Delivery Meetings with customer teams including BA’s, PM’s, Testing Teams, IT and Business Managers / Directors

Experience:

• 5+ years of experience within software development organisation / travel company
• Experience with travel reservations and tour operating / dynamic packaging systems
• Experience of working directly with customers and on customer sites
• Excellent analytical and project management skills
• Hands on and practical approach to delivery
• Highly versatile and at ease operating and communicating with external and internal people across all levels, both technical and non-technical

They offer an excellent salary package: up to £90,000 + an excellent benefits package

Location

The client is based in Slough and they are looking for someone to be in office on a hybrid basis, 3 times per week. The role will be onsite based during an onboarding period.

How to Apply

Please apply asap with your CV to be considered for this position. You can also get in touch with me on [e-mail] or 0191 406 6111.

Pearson Carter is the Global Leader in Microsoft Technology, Web, Mobile and Software Development Recruitment with specialist roles across the globe - www.pearsoncarter.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Consulting, and Quality Assurance

• Industries

  Staffing and Recruiting, Software Development, and IT Services and IT Consulting

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