Technical Account Manager

Artemis Talent Group Ltd; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

A leading provider in financial technology seeks a Technical Account Manager to enhance client onboarding and relationship management. This role involves overseeing client connectivity projects and maintaining client relationships in a dynamic environment. The ideal candidate will have expertise in trading systems and strong communication skills to deliver excellent service.

Qualifications

• Strong background in trading systems, including OMS, EMS, and PMS.
• Exceptional client-facing and presentation skills.

Responsibilities

• Lead the onboarding process for new clients.
• Take ownership of client relationships.
• Collaborate with traders and support teams.

Skills

Technical Account Manager

Execution Management System

Portfolio Management System

Order Management System

Derivatives

Equities

FIX Protocol

Linux

Job description

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Artemis Talent Group Ltd provided pay range

This range is provided by Artemis Talent Group Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Position: Technical Account Manager

Location: London

Salary: Up to £100,000

Skills: Technical Account Manager, TAM, EMS, OMS, PMS, Execution Management System, Portfolio Management System, Order Management System, Electronic Trading Workflows, Equities, Fixed Income, Derivatives, FIX, FIX Protocol, Linux, BuySide, Front Office

Overview:

Our client, a leading provider in Buy-side and hedge fund technology, offers a cutting-edge cloud-deployed financial platform recognized for its versatility, stability, and trustworthiness in the industry. We are seeking a dynamic Technical Account Manager (TAM) to oversee client onboarding, connectivity setup projects, and nurture existing client relationships.

Responsibilities:

• Lead the onboarding process for new clients, collaborating closely with internal teams such as support and sales to deliver exceptional service.
• Take ownership of client relationships, demonstrating a proven track record in client management.
• Effectively communicate technical requirements to clients.
• Collaborate with traders and support teams to ensure clients are well-informed, acting as the primary point of contact for tier 1 clients.
• Deliver both functional and technical success, actively participating in face-to-face customer meetings.
• Maintain and cultivate strong client relationships, striving for excellence in all interactions.

Requirements:

• Strong background in trading systems, including OMS, EMS, and PMS.
• Profound knowledge of Derivatives and Equity asset class workflows.
• Exceptional client-facing and presentation skills are essential for this role.

Additional Information:

This role offers a unique opportunity to directly engage with leading Asset managers and hedge fund clients as a Technical Account Manager. You will play a pivotal role in building robust relationships and facilitating the successful onboarding of new clients. Our client values your input in enhancing the onboarding and support processes based on your interactions with clients.

For further details, please apply now.

Technical Account Manager, TAM, EMS, OMS, PMS, Execution Management System, Portfolio Management System, Order Management System, Electronic Trading, Equities, Fixed Income, Derivatives, FIX, FIX Protocol, Linux, BuySide, Front Office

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Business Development, and Information Technology

• Industries

  Financial Services, Capital Markets, and Investment Management

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