Technical Account Manager

MorePeople; Cambridgeshire and Peterborough; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruitment agency in Cambridgeshire is seeking a Technical Account Manager on maternity cover. In this customer-facing role, you will leverage your technical expertise to build strong relationships and drive projects. Key responsibilities include coordinating trials, managing KPIs, and representing the business at events. This is a fantastic opportunity to gain exposure to exciting projects and contribute to a supportive team environment.

Benefits

Life Insurance

Personal Accident Cover

Hotel Discounts

Shopping Discounts

EV Charging

Flexible Working

Private Healthcare

Qualifications

• Experience in produce, chilled, prepared foods, agricultural, or horticultural sectors.
• Skilled at spotting trends, managing data, and keeping things on track.

Responsibilities

• Keep teams aligned on customer expectations and standards.
• Be a key voice in technical meetings.
• Own and report KPIs.
• Represent the business at customer events.
• Lead customer visits and trials.
• Resolve issues and drive corrective actions.

Skills

Strong knowledge of food safety and quality

Confident at engaging, persuading, and collaborating

Commercial Awareness

Analytical and organized

Customer Systems Know-How

Tech-confident with Excel, PowerPoint, and Word

Education

HACCP Level 3

Food Safety Level 3

Full Driving Licence

Job description

Technical Account Manager (Maternity Cover)

The client is passionate about delivering excellence to their customers - and they are looking for a Technical Account Manager to join them on a maternity cover contract. This is a high-impact, customer-facing role where you'll bring your technical expertise, energy, and collaborative spirit to the forefront.

You'll be the bridge between client and our customers, building strong relationships, managing visits, and driving projects from concept to launch. Whether you're coordinating trials, solving challenges, or leading investigations, you'll make a real impact in a fast-paced and supportive environment.

What you'll be doing

• Keep teams aligned on customer expectations, codes of practice, and standards.
• Be a key voice in technical meetings, steering customer-focused decisions.
• Own and report KPIs, driving continuous improvement.
• Represent the business at customer events, conferences, and benchmarking sessions.
• Lead customer visits, trials, and first runs with precision and professionalism.
• Coordinate NPD and Specifications, sign off packaging, and manage samples.
• Lead investigations, resolve issues, and drive corrective actions.
• Spot opportunities to boost quality and service, tracking wins across the site.
• Mentor and support the site Technologist, ensuring smooth day-to-day operations.

What you'll bring

• HACCP Level 3 & Food Safety Level 3 - Strong knowledge of food safety and quality.
• Full Driving Licence - Ready for customer visits, grower meetings, and events.
• Experience in produce, chilled, prepared foods, agricultural, or horticultural sectors.
• Confident at engaging, persuading, and collaborating.
• Commercial Awareness - Understanding how technical decisions affect business success.
• Analytical & Organized - Skilled at spotting trends, managing data, and keeping things on track.
• Customer Systems Know-How - Comfortable working with customer systems.
• Tech-Confident - Skilled with Excel, PowerPoint, and Word.

Why join us?

This is a fantastic opportunity to step into a high-profile role and gain exposure to exciting projects, valued customer accounts, and passionate teams. You'll be part of a supportive, forward-thinking business where your ideas matter and your work has real impact.

Perks & Benefits

• Life Insurance
• Personal Accident Cover
• Hotel Discounts
• Shopping Discounts
• EV Charging
• Flexible Working
• Private Healthcare (via salary sacrifice)

Ready to make your mark? Apply today and join us in shaping the future of fresh, quality produce.

For further information, contact Luan at MorePeople on (phone number removed)