Technical Account Manager II – Korean Game Partners

Sony Playstation; Greater London; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Discretionary bonus opportunity

Hybrid Working (within Flexmodes)

Private Medical Insurance

Dental Scheme

25 days holiday per year

On Site Gym

Subsidised Café

Free soft drinks

On site bar

Access to cycle garage and showers

Job summary

Sony Playstation is seeking a Technical Account Manager II in Greater London to ensure the best experience for our game development partners.

This role involves leading relationships, advocating for partners, and influencing game development decisions, requiring strong engineering skills and an understanding of the Korean development culture.

Additionally, the position offers benefits such as a hybrid working model, discretionary bonuses, and private medical insurance.

Qualifications

• Engineering experience with hands-on exposure to game SDKs and ability to understand their content.
• Strong understanding of Korean game development culture and ecosystem.
• Understanding of general development pipelines for games.

Responsibilities

• Lead partner relationships and collaborate globally to build consistency in our service.
• Bridge technical and business aspects by partnering with DTG engineers and account management teams.
• Meet regularly with assigned accounts/partners to identify project risks and support needs.

Skills

Engineering experience with game SDKs

Understanding of Korean game development culture

Excellent communication skills

Familiarity with development tools

Ability to operate independently

Proficiency in English and Korean

Education

Undergraduate degree or equivalent experience in the industry

Job description

Role description:

PlayStation has an exciting career opportunity. We seek a Technical Account Manager II to ensure that our game development partners have the best possible experience while developing on PlayStation platforms.

Represent technical aspects of PlayStation, advocate for partners, and influence game development decisions.

Responsibilities:

• Lead partner relationships and collaborate with other groups around the world to build consistency in our approach to service.
• Bridge the technical and business aspects of development by partnering internally with our Developer Technology Group (DTG) engineers and business account management teams.
• Meet regularly with your assigned accounts/partners to proactively identify project risks, support needs, and opportunities.
• Build long-term collaborative relationships with technical decision-makers and influencers.
• Maintain strong ownership of the accounts & titles you work on, prioritizing and helping to ensure resolution of all issues as they arise.
• Collect partner feedback and champion that within PlayStation.
• Recommend and promote standard methodologies to licensed partners.
• Provide onsite support and training.
• Contribute to training events, postmortems, and advisory panels.
• Frequent travel to Japan and Korea to visit SIE offices and partner locations.

Skills and Qualifications:

Required:

• Engineering experience with hands‑on exposure to game SDKs and ability to understand their content.
• Strong understanding of Korean game development culture / ecosystem.
• Understanding of general development pipelines for games.
• Excellent communication (written and verbal) and interpersonal skills with an eye toward providing excellent customer support.
• Familiarity with development tools and ability to quickly familiarize with new deeply technical projects in development.
• Operate independently while working effectively across a broader global team at partner sites, providing a professional and useful service to our partners.
• Willing to travel and coordinate with leverage technical expertise in other groups to tackle issues at hand. When not able to directly or efficiently tackle partner problems, identify technical expertise needed to tackle the problems.
• Undergraduate degree or equivalent experience in the industry.
• Proficiency in English and Korean languages.

Preferred:

• Technical knowledge of the PlayStation platform.
• Direct console game development experience, i.e., contributed to the launch of a console title in a technical capacity.
• Familiar with working with a globally distributed group.
• Japanese language skills are a plus.
• Experience working with external partners.

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.