Tech Solutions Apprentice: Build the Future of Mobility

Yunex Traffic; Leicester; On-site; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Fully funded qualification

Career development support and 성장

Job summary

Yunex Traffic in the United Kingdom is inviting applications for an Apprentice to join the Emerging Talent programme. You will gain real-world experience while working toward a degree, and you’ll earn a salary.

From day one you’ll contribute to live projects, work with engineers to understand root causes and support service improvement, with a 3–4 year Level 3 Apprenticeship and a fully funded qualification. You’ll develop key professional skills and build a network across the business.

Qualifications

• 4 GCSEs at 4 or above, including Maths and English (or Functional Skills/ Apprenticeship equivalent)
• Strong interest in technology, problem solving and service improvement.
• Good organisational skills with the ability to manage and prioritise tasks.
• Strong communication skills, both written and verbal.
• Ability to analyse information and identify patterns or trends.
• Comfortable working collaboratively as part of a team.
• Good attention to detail and a willingness to learn new systems and processes.
• Basic knowledge of Microsoft Office applications would be beneficial.

Responsibilities

• Support the investigation of recurring service issues and help identify opportunities for improvement.
• Assist with problem management activities, including maintaining records of known errors and improvement actions.
• Work with engineers to understand the root causes of service issues and support the development of solutions.
• Help capture operational requirements for new systems, services and enhancements.
• Support testing, validation and service readiness activities for new or changed solutions.
• Create and maintain knowledge articles, user guides, support procedures and operational documentation.
• Assist with service transition activities, including knowledge transfer and operational handover.
• Work with colleagues across the Support Team to improve processes, tools and service reliability.
• Develop an understanding of Enforcement solutions, IT service management and the full service lifecycle through on-the-job learning.

Skills

Technology interest

Problem solving

Service improvement

Organisational skills

Communication skills

Analytical thinking

Teamwork

Attention to detail

MS Office knowledge

Education

GCSEs incl Maths & English

Job description

Yunex Traffic in the United Kingdom is inviting applications for an Apprentice to join the Emerging Talent programme. You will gain real-world experience while working toward a degree, and you’ll earn a salary.

From day one you’ll contribute to live projects, work with engineers to understand root causes and support service improvement, with a 3–4 year Level 3 Apprenticeship and a fully funded qualification. You’ll develop key professional skills and build a network across the business.