Tech-Savvy Retail Associate (Part-Time) — Customer Experience

Machine Mart Ltd; United Kingdom; Remote; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Staff discounts

Healthcare

Cash plans

Company pension

Life cover

Employee assistance

Training and development

Internal promotion

Paid breaks

Tea & coffee

Job summary

Machine Mart Ltd is seeking an enthusiastic retail associate to help customers choose technical equipment and provide expert guidance. You will explain features, answer questions, and offer honest advice in a friendly, transactional setting.

You’ll join a small team and contribute to hitting sales targets while delivering excellent customer service. This role is up to 27 hours per week with flexible arrangements.

Qualifications

• Experience selling technical products to customers in a retail setting.
• Experience in a customer-facing environment and dealing with customers.
• Practical knowledge of the product range is advantageous.

Responsibilities

• Join a small team of 4–6 staff and contribute to a positive work environment.
• Deliver a great customer experience and explain technical equipment clearly.
• Offer honest advice and build rapport with customers.
• Reassure customers and help them choose with confidence.
• Work with the team to achieve challenging sales targets.
• Work up to 27 hours per week, with extra time paid or time off in lieu.

Skills

Technical product sales

Retail customer service

Customer interaction

Product knowledge

Numeracy

Computer literacy

Self-motivation

Job description

Machine Mart Ltd is seeking an enthusiastic retail associate to help customers choose technical equipment and provide expert guidance. You will explain features, answer questions, and offer honest advice in a friendly, transactional setting.

You’ll join a small team and contribute to hitting sales targets while delivering excellent customer service. This role is up to 27 hours per week with flexible arrangements.