Tech & Ops Risk Manager (1LoD) – Hybrid UK

Santander; Milton Keynes; Hybrid; GBP 64,000 - 96,000; Full time

Benefits offered by this job

Car allowance

Private medical insurance

Death in service

Job summary

Santander UK is seeking a Technology & Operations Risk Manager based out of Milton Keynes or Glasgow. You will provide independent oversight and challenge across technology and cyber risk, ensuring risks are identified, assessed, and managed within appetite.

This 1LoD role requires strong cybersecurity knowledge and data-driven risk management. The role emphasizes governance, data integrity, and proactive risk improvement, operating in a hybrid pattern with collaboration across teams and

Qualifications

• Experience in technology risk, cyber risk, or operational risk within financial services.
• Experience providing independent oversight, challenge, or audit of control environments (2LoD or equivalent).
• Experience working with RCSA, risk frameworks, and control assessment methodologies.
• Experience producing risk reporting and MI for governance forums.
• Undergraduate degree in Cybersecurity, Information Technology, Risk, or related field.
• Professional certifications such as CISA, CISSP, CISM, or equivalent.

Responsibilities

• Provide independent oversight and challenge of Technology & Operations risk, ensuring alignment with Operational Risk Management frameworks.
• Reviewing and challenging Risk & Control Self-Assessments (RCSA), ensuring completeness, accuracy, and robust control design.
• Ensuring quality and integrity of Risk & Control Profiles (RCPs), including risk identification, control mapping, and residual risk assessment.
• Overseeing risk data within tooling (e.g. Heracles), ensuring alignment across risks, issues, events, and risk appetite statements.
• Monitoring adherence to Risk Appetite Statements (RAS), supporting breach management, root cause analysis, and remediation tracking.
• Challenging control effectiveness, thematic reviews, and testing outcomes to identify systemic weaknesses.
• Producing and analysing risk MI and reporting, identifying emerging risks, trends, and control gaps.
• Driving continuous improvement of governance artefacts, processes, and risk engagement models across T&O.

Skills

Technology risk

Cyber risk

Operational risk

RCSA

Risk reporting

Regulatory awareness

Data analysis

Heracles

Control testing

Stakeholder influence

Analytical thinking

Cross-team collaboration

Clear communication

Attention to detail

Education

Undergrad degree in IT/Risk

CISA/CISSP/CISM certs

Tools

Heracles

Risk tooling

Job description

Santander UK is seeking a Technology & Operations Risk Manager based out of Milton Keynes or Glasgow. You will provide independent oversight and challenge across technology and cyber risk, ensuring risks are identified, assessed, and managed within appetite.

This 1LoD role requires strong cybersecurity knowledge and data-driven risk management. The role emphasizes governance, data integrity, and proactive risk improvement, operating in a hybrid pattern with collaboration across teams and