Tech & Operations Risk Manager — Cyber & Resilience Leader

A01 Santander UK plc; Milton Keynes; Hybrid; GBP 64,000 - 96,000; Full time

Benefits offered by this job

Holiday entitlement 30 days + bank

Car allowance

Private medical insurance

Employee discounts

Job summary

Santander UK is seeking a Technology & Operations Risk Manager based out of Milton Keynes or Glasgow. The role provides independent oversight and challenge across technology and cyber risk, ensuring risks are identified, assessed, and managed within appetite.

This is a 1LoD focused position requiring strong cybersecurity and IT risk expertise. You will drive risk data quality, challenge control design, and push for data-driven improvements, with governance artefacts and risk engagement models

Qualifications

• Experience in technology risk, cyber risk, or operational risk within financial services.
• Experience providing independent oversight, challenge, or audit of control environments (2LoD or equivalent).
• Experience with risk frameworks, RCSA, and control assessment methodologies.
• Experience producing risk reporting and MI for governance forums.

Responsibilities

• Providing independent oversight and challenge of Technology & Operations risk, ensuring alignment with Operational Risk Management frameworks.
• Reviewing and challenging Risk & Control Self-Assessments (RCSA), ensuring completeness and robust design.
• Ensuring quality and integrity of Risk & Control Profiles (RCPs), including risk identification and residual risk assessment.
• Overseeing risk data within tooling (e.g. Heracles), ensuring alignment across risks and appetite statements.
• Monitoring adherence to Risk Appetite Statements (RAS), supporting breach management and remediation tracking.
• Challenging control effectiveness, thematic reviews, and testing outcomes to identify weaknesses.
• Producing and analysing risk MI and reporting for governance forums.
• Driving continuous improvement of governance artefacts and risk engagement models across T&O.

Skills

Strong analytical thinking

Ability to challenge effectively

Strong communication

Attention to detail

Cross-functional collaboration

Education

Undergraduate degree in Cybersecurity/Information Technology/Risk

Tools

Heracles

Job description

Santander UK is seeking a Technology & Operations Risk Manager based out of Milton Keynes or Glasgow. The role provides independent oversight and challenge across technology and cyber risk, ensuring risks are identified, assessed, and managed within appetite.

This is a 1LoD focused position requiring strong cybersecurity and IT risk expertise. You will drive risk data quality, challenge control design, and push for data-driven improvements, with governance artefacts and risk engagement models