Tech Officer

United Utilities; Blackburn; Hybrid; GBP 46,000 - 56,000; Full time

Benefits offered by this job

26 days annual leave

Pension up to 14%

Performance bonus 7.5%

Healthcare plan

Gym discounts

Best Doctors

Salary Finance

Wealth at Work

Employee discounts

EVolve Car Scheme

Employee assistance

Mental Health support

MORE Choices

Job summary

United Utilities is seeking a proactive Technical Officer to support the operational management of water production assets at Fishmoor Water Treatment Works. You will work with process engineers and specialists to optimise plant performance while ensuring regulatory compliance across sites.

The role focuses on analysing performance data, addressing issues, and supporting capital investment programmes to deliver safe, high-quality drinking water for customers in the North West.

Qualifications

• Five GCSEs, including Mathematics and English, at A-C (4-9)
• BTEC Level 3 qualification within the water industry
• Desirable: HNC or HND in engineering, science or technical discipline

Responsibilities

• Support the safe operation and optimisation of water production assets.
• Ensure compliance with regulatory, environmental and water quality standards across sites.
• Monitor and analyse performance data to identify trends and opportunities.
• Investigate water quality incidents with the team and regulators.
• Identify asset requirements relating to performance, reliability and compliance.
• Maintain and review risk assessments and method statements for site activities.

Skills

Analytical skills

Problem solving

Data interpretation

Communication

Stakeholder management

Multi-tasking

Health & safety

Education

GCSEs incl Maths & English

BTEC Level 3 in water industry

HNC/HND in eng/science/tech

Job description

Job number UU06275 Country United Kingdom Region Lancashire Location name Fishmoor Water Treatment Works ,3WQ Roman Road, Blackburn, Lancashire, BB1 2FW Posting End Date 08/09/2026 Band 5a Role Type Permanent Work hours 37 Hours per Week Salary £51,233

About us

Technical Officer

Location: Fishmoor Water Treatment Works, Roman Road, Blackburn, Lancashire, BB1 2FW
Salary: £51,233
Contract Type: Permanent
Working Pattern: Full Time, 37 Hours Per Week
Work Type: Onsite

Help Deliver Safe, High-Quality Drinking Water to Millions

At United Utilities, our purpose is to deliver great water for a stronger, greener and healthier North West. Every day, we provide essential water and wastewater services to more than seven million people, helping communities thrive while protecting the environment for future generations.

We're looking for a technically minded and driven Technical Officer to join our Water Production team at Fishmoor Water Treatment Works. This is a fantastic opportunity to play a key role in ensuring the safe, efficient and compliant operation of critical water treatment assets that serve customers across the region.

Working alongside Process Controllers, Engineers and operational specialists, you'll help optimise plant performance, drive improvements and ensure we continue to deliver high-quality drinking water while meeting stringent regulatory standards.

The Role

As a Technical Officer, you will support the operational management and optimisation of water production assets across your designated area. You will work closely with operational teams to identify performance improvements, investigate issues, maintain compliance and support the delivery of operational and capital investment programmes.

This is a highly visible role that combines technical analysis, problem solving, stakeholder engagement and operational leadership, providing an excellent opportunity to further develop your career within one of the UK's leading utility companies.

What You'll Be Doing

• Supporting the safe and effective operation, maintenance and optimisation of water production assets.
• Helping ensure compliance with all regulatory, environmental and water quality standards across operational sites.
• Monitoring and analysing operational performance data to identify trends, risks and opportunities for improvement.
• Investigating water quality incidents and failures alongside Operational Scientists, Process Controllers and the Regulations team.
• Identifying operational issues and asset requirements relating to performance, condition, reliability and compliance.
• Writing, reviewing and maintaining Risk Assessments and Method Statements for planned and reactive site activities.
• Chairing T2 meetings actively searching for site improvements.
• Raising and managing asset-related issues requiring capital intervention through Optimus.
• Working collaboratively with Water Production Managers and Area Production Managers to implement new initiatives and continuous improvement activities.
• Supporting the achievement of internal performance targets and key business objectives.
• Building strong working relationships with operational colleagues, technical specialists and key stakeholders across the business.
• Promoting a positive safety culture and ensuring compliance with all company, statutory and regulatory requirements.

What We're Looking For

We're seeking a proactive and analytical individual with a passion for operational excellence, continuous improvement and delivering high-quality customer outcomes.

You will be able to demonstrate:

• Strong analytical and problem-solving skills.
• The ability to interpret and utilise operational performance data.
• Excellent communication and stakeholder management skills.
• A proactive approach to identifying and resolving operational issues.
• The ability to manage multiple priorities within a busy operational environment.
• A strong commitment to health, safety, environmental and compliance standards.
• The ability to work collaboratively across multidisciplinary teams.

Essential Qualifications

• Five GCSEs at Grade A-C (4-9) or equivalent, including Mathematics and English.
• BTEC Level 3 qualification within the water industry.

Desirable Qualifications

• HNC or HND qualification in a relevant engineering, science or technical discipline.

Why Choose United Utilities?

As a FTSE 100 company and one of the UK's largest water providers, we offer a comprehensive benefits package designed to reward your contribution and support your wellbeing, development and future career.

Our benefits include:

• 26 days annual leave plus 8 bank holidays, increasing to 30 days with service
• Competitive pension scheme with up to 14% employer contribution
• Up to 7.5% performance-related bonus
• Company-funded healthcare plan
• MyGymDiscounts with savings on gym memberships and fitness subscriptions
• Best Doctors service
• Salary Finance support
• Wealth at Work financial wellbeing courses
• Employee discounts and exclusive retail offers
• EVolve Car Scheme
• Employee Assistance Programme
• Mental Health First Aiders
• MORE Choices flexible benefits package

Enhanced parental leave policies

Build a Career That Makes a Difference

Water production is at the heart of everything we do. As a Technical Officer, you will play a crucial role in ensuring customers across the North West continue to receive safe, reliable, high-quality drinking water every day.

If you're passionate about operational excellence, compliance, asset performance and continuous improvement, we'd love to hear from you.