Tech Lead

Onyx-Conseil; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Technical Lead for Currency Services, responsible for delivering essential business services that enhance loyalty programs. This role involves defining technical vision and strategy, mentoring engineers, and driving continuous improvements while fostering a culture of innovation. You will work closely with stakeholders to ensure high-quality service delivery and operational excellence. If you thrive in a collaborative environment and are passionate about technology, this opportunity offers a chance to make a significant impact in a dynamic and rewarding setting.

Qualifications

• Strong software development skills with proficiency in Java and frameworks.
• Experience with microservices and cloud platforms, preferably AWS.

Responsibilities

• Define the technical vision and strategy for Currency Services.
• Lead a cross-functional team to ensure operational excellence and quality.

Skills

Java

Microservices

AWS

Terraform

Docker

CI/CD

REST APIs

JIRA

Education

Bachelor's Degree in Computer Science or related field

Tools

BitBucket

GitHub

Confluence

Slack

Job description

Who we are ????

We're the people behind the global loyalty currency, Avios, and home to three ambitious, growing businesses; IAG Loyalty, BA Holidays and The Wine Flyer . Each business has its own goals and strategy, but collectively we create brilliant experiences for our global customers.

We're on a truly exciting journey of growth and transformation - we're going places! This is where you come in.

The opportunity

You'll be the Technical Lead for our Currency Services, delivering essential business services that enable our partners to reward loyalty programme members with Avios. These services are vital to the success of IAG Loyalty, our airline partners-British Airways, Aer Lingus, Iberia, and Vueling-our broader partner network, and millions of loyalty members. In this highly collaborative role, you will work closely with key stakeholders to understand service enhancements and requirements, ensuring the delivery of a business-critical service while driving continuous improvements across all key areas.

What you'll get up to

As the Technical Lead for Currency Services, you will define the technical vision, roadmap, and strategy in collaboration with the Service Owner and key technical stakeholders, including Core Engineering and Architecture. Leading and mentoring a cross-functional team of engineers, you will oversee the design, development, and operation of a highly available and resilient set of Currency Services. You will work closely with other Tech Leads to establish and uphold best practices across all business services teams, ensuring operational excellence, quality, reliability, and security. Your role will involve providing technical guidance to align engineering efforts with business objectives, while also ensuring robust testing, security, and deployment processes to maintain service reliability and performance. Additionally, you will facilitate and enforce coding standards, architectural principles, and development best practices to ensure a high-quality, maintainable, and efficient codebase. Taking ownership of key performance indicators (KPIs), you will drive improvements in operability, observability, and scalability.

Beyond technical leadership, you will foster a culture of innovation, continuous learning, and knowledge sharing within the team. Encouraging an inclusive environment, you will promote new ideas, experimentation, and professional growth. Alongside providing frameworks and technical guidance, you will mentor engineers through coaching and performance feedback to help them excel in their roles. Additionally, you will identify and evaluate new technologies that enhance service capabilities and performance, ensuring the team remains at the forefront of industry advancements and can leverage the most cutting-edge tools and techniques.

What we need from you

• Strong software development skills, including testing, debugging, and troubleshooting, with proficiency in Java and related frameworks.
• Experience designing, building, and maintaining microservice-based applications and working with cloud platforms (AWS preferred).
• Proficient with configuration management and infrastructure as code tools like Terraform or CloudFormation.
• Ability to produce high-quality technical documentation and work with version control systems (e.g., BitBucket, GitHub).
• Experience with container technologies (Docker) and orchestration systems (e.g., ECS).
• Familiarity with CI/CD pipelines, DevOps practices, and designing REST or GraphQL APIs.
• Proficient with collaboration tools like JIRA, Confluence, Mural, and Slack.
• Ability to adapt to changing and ambiguous requirements in a dynamic environment.

The role has a blended base, between our Central London office and home. We trust you to make the right decision about the type of work that is best done in each location. We expect you'll achieve a 50/50 split between the two and there may be times where you'll want to visit our other locations to tell their stories, too (fully reimbursed).

We might not be right for you if:

• You only want to focus on your to-do list; were a small, high-performing team, we help each other to succeed.
• You value perfection over fast iteration and progress; IAG Loyalty moves fast, we learn and iterate as we go; our environment isnt right for everyone.
• Youre looking to create but not build; this is an end-to-end role, you need to be comfortable owning your space, from ideation through to delivery and review.

If you think you have what it takes but don't meet every single point above, please do still apply. We'd love to chat and see if you could be a great fit.

Equity, Diversity and Inclusion at IAG Loyalty

Our vision, 'to create the world's most rewarding experiences,' applies not only to our customers but for our colleagues too. It's about taking belonging seriously, actively fostering a culture where everyone feels welcomed and valued by embracing diverse identities, personal histories, and perspectives.

This commitment makes IAG Loyalty a rewarding place to work and enhances our ability to solve complex problems, drive innovation, and better serve our customers and communities.

Please let us know if we can make any reasonable adjustments to support your interview process with us.