Tech-Enabled Global Legal Ops Leader

Sitecore; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Sitecore, a global leader in digital experience software, is seeking a Head of Legal Operations in London to scale our legal function. You will design scalable processes, lead technology adoption, and partner with cross-functional teams to drive efficiency.

You will own metrics, budgets, and outside counsel operations, champion AI-enabled solutions, and build a modern, tech-enabled legal function with practical governance and impact.

Qualifications

• 5+ years in legal operations or similar roles within in-house or tech company.
• Experience selecting and improving legal processes and technology platforms.
• Experience using data and reporting to improve performance.
• Understanding of how in-house teams support commercial and product priorities globally.
• Ability to lead change and drive adoption in fast-moving environments.
• Strong communication and stakeholder mgmt with senior leadership.

Responsibilities

• Lead Legal Operations for a global Legal team and help set priorities, drive execution, and improve how Legal supports the business.
• Design and improve scalable legal processes, workflows, and intake models to drive efficiency, consistency, and visibility.
• Own and evolve Legal’s technology landscape, including implementation, optimization, adoption, and day-to-day management of legal tools and AI-enabled solutions.
• Help simplify and scale legal support through better templates, playbooks, guidance, self-service resources, and operational processes.
• Partner with Legal leadership on metrics, dashboards, and reporting across workload, cycle times, spend, and team performance.
• Support Legal budget management and outside counsel operations, including spend tracking, vendor management, and value optimization.
• Oversee Legal’s knowledge infrastructure, including internal resources, repositories, and practical guidance materials.
• Partner cross-functionally with IT, Finance, HR, Security, Privacy, Product, and Go-to-Market to improve workflows into and across Legal.
• Lead change management and continuous improvement initiatives that strengthen Legal’s effectiveness, scalability, and business impact.
• Support adoption of automation and AI across Legal in a practical and responsible way.

Skills

Legal operations

Legal project mgmt

Legal technology

Contract lifecycle

Data-driven

Stakeholder mgmt

Change management

Education

Law degree or equivalent

Tools

Contract lifecycle tools

Workflow tools

AI-enabled tools

Job description

Sitecore, a global leader in digital experience software, is seeking a Head of Legal Operations in London to scale our legal function. You will design scalable processes, lead technology adoption, and partner with cross-functional teams to drive efficiency.

You will own metrics, budgets, and outside counsel operations, champion AI-enabled solutions, and build a modern, tech-enabled legal function with practical governance and impact.