Tech & Digital Solutions Associate

Parker Hannifin Corporation; Hemel Hempstead; On-site; GBP 26,000 - 38,000; Full time

Job summary

Parker Hannifin Corporation is seeking a motivated IT professional to support user services and implement system changes across our global operations. You will contribute to configuration tasks, documentation, and training materials to empower end users and support delivery of projects.

The role emphasizes strong communication, prioritisation, and collaboration in a dynamic environment. A Bachelor’s degree and 0–3 years IT experience are expected, with proficiency in Microsoft Office and

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or related area (or international equivalent).
• 0-3 years related IT experience.
• Proficiency in Microsoft Office tools.
• Able to prioritise and execute tasks in a high-dynamic environment; excellent written and verbal communication and collaboration skills.

Responsibilities

• Customer service – Facilitate resolutions of support requests using analytical skills and problem-solving techniques.
• Development Specifications – Develop & Submit program change specifications (SARs) in accordance with agreed change management principals.
• Configuration - Perform configuration tasks for new or enhanced functionality deployments.
• Documentation & Training – Develop documentation and multi-media training materials to support user self-service
• Functionality testing – Perform functionality testing based on scripting in preparation of User Acceptance Testing and production deployments.
• Projects – Assist with project work, under the guidance of a more senior team member.

Skills

Customer service

Problem solving

Analytical thinking

Communication skills

Education

Bachelor’s Degree in Computer Science, Information Systems, or related area

Tools

Power BI

SQL

HTML

ERP

DevOps

RPA

Job description

Parker Hannifin Corporation is seeking a motivated IT professional to support user services and implement system changes across our global operations. You will contribute to configuration tasks, documentation, and training materials to empower end users and support delivery of projects.

The role emphasizes strong communication, prioritisation, and collaboration in a dynamic environment. A Bachelor’s degree and 0–3 years IT experience are expected, with proficiency in Microsoft Office and