Digital & IT Associate

Parker Hannifin Corporation; Hemel Hempstead; On-site; GBP 26,000 - 38,000; Full time

Job summary

Parker Hannifin Corporation is seeking a motivated IT professional to support user services and implement system changes across our global operations. You will contribute to configuration tasks, documentation, and training materials to empower end users and support delivery of projects.

The role emphasizes strong communication, prioritisation, and collaboration in a dynamic environment. A Bachelor’s degree and 0–3 years IT experience are expected, with proficiency in Microsoft Office and

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or related area (or international equivalent).
• 0-3 years related IT experience.
• Proficiency in Microsoft Office tools.
• Able to prioritise and execute tasks in a high-dynamic environment; excellent written and verbal communication and collaboration skills.

Responsibilities

• Customer service – Facilitate resolutions of support requests using analytical skills and problem-solving techniques.
• Development Specifications – Develop & Submit program change specifications (SARs) in accordance with agreed change management principals.
• Configuration - Perform configuration tasks for new or enhanced functionality deployments.
• Documentation & Training – Develop documentation and multi-media training materials to support user self-service
• Functionality testing – Perform functionality testing based on scripting in preparation of User Acceptance Testing and production deployments.
• Projects – Assist with project work, under the guidance of a more senior team member.

Skills

Customer service

Problem solving

Analytical thinking

Communication skills

Education

Bachelor’s Degree in Computer Science, Information Systems, or related area

Tools

Power BI

SQL

HTML

ERP

DevOps

RPA

Job description

Responsibilities

Are you ready to shape a brighter future?

At Parker, we play a pivotal role in applications that change our world. We are in almost everything that moves. With our wide range of technologies, including in the clean tech space, we help our customers solve their most complex engineering challenges. We believe that the future belongs to those with vision. That’s why we’re seeking team players who share our purpose of enabling engineering breakthroughs that lead to a better tomorrow. Is that you? Working at Parker means belonging to a passionate, dynamic and innovative team, empowered to make a difference.

Your Responsibilities

• Customer service – Facilitate resolutions of support requests using analytical skills and problem-solving techniques.
• Development Specifications – Develop & Submit program change specifications (SARs) in accordance with agreed change management principals.
• Configuration - Perform configuration tasks for new or enhanced functionality deployments.
• Documentation & Training – Develop documentation and multi-media training materials to support user self-service
• Functionality testing – Perform functionality testing based on scripting in preparation of User Acceptance Testing and production deployments.
• Projects – Assist with project work, under the guidance of a more senior team member.

Who We Are Looking For

• Bachelor’s Degree in Computer Science, Information Systems, or related area (or international equivalent)
• 0-3 years related IT experience
• Proficiency in Microsoft Office tools
• Able to prioritise and execute tasks in a high-dynamic environment Excellent written and verbal communication and collaboration skills

Ideally, you will also have

• Experience in any of the following is beneficial (Power BI, SQL, HTML, ERP, DevOps, RPA)

What We Offer

• Solid employer present on the market for over 100 years.
• Collaborative and empowered work environment where team spirit is at the center of our success.
• Company values that encourage trust, respect, collaboration and professional growth.
• Open environment: we are excited to hear your ideas!
• Attractive compensation packages designed to hire and retain the best talents in the industry.

EMEA Business Descr

Parker Hannifin EMEA Sàrl (“PHEMEA”), based in Etoy, Switzerland, is the Principal Operating Company for Parker in the EMEA region. It is supported by a network of Parker Manufacturing Divisions and Sales Company Entities.

Equal Employment Opportunity

Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, gender, sexual orientation or disability in relation to recruitment and employment.