Tech Client Support Specialist (German)

JR United Kingdom; Chelmsford; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

Join a fast-growing B2B tech sales and marketing agency in Chelmsford as a Tech Client Support Specialist (German). This role provides an excellent opportunity to receive extensive training and career progression in the tech industry, while responding to B2B queries and building rapport with customers. Enjoy a hybrid work model, competitive salary, and various perks as you launch your tech career.

Benefits

Meal vouchers

Gift cards

Team competitions

28 days paid leave plus 4 bonus days

Career progression opportunities

Access to extensive training via EIMS University

Inclusive, multicultural team culture

Qualifications

• Self-motivated, proactive, eager to learn.
• Native German speaker.
• Ambitious to excel in your role.

Responsibilities

• Responding to inbound B2B queries from German-speaking customers.
• Understanding and explaining IT software solutions.
• Identifying upselling opportunities with decision-makers.

Skills

Proactivity

Eagerness to learn

Customer engagement

Job description

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Tech Client Support Specialist (German), Chelmsford

Client: EIMS

Location: Chelmsford, UK

Job Category: Other

EU work permit required: Yes

Job Views:

10

Posted:

09.06.2025

Job Description:

Launch Your Tech Career with EIMS Global!

Join our fast-growing B2B tech sales & marketing agency with offices worldwide. We partner with tech giants like Adobe, SAP, HP, and Dell to deliver innovative solutions.

We are seeking talented German-speaking individuals for our team during this exciting phase of global expansion. We offer training, support, and a clear career path in the high-paying tech industry.

Responsibilities include:

• Responding to inbound B2B queries from German-speaking customers (DACH region)
• Understanding and explaining IT software solutions
• Building rapport with decision-makers and identifying upselling opportunities
• Collaborating with internal teams to resolve escalations and provide excellent service
• Engaging in continuous learning to grow your tech knowledge

Benefits include:

• OTE: £28,000–£32,000 in Year 1 (Base + Bonuses)
• Hybrid working: 3 days in Bournemouth HQ and 2 days remote
• 28 days paid leave plus 4 bonus days
• Perks & incentives: meal vouchers, gift cards, team competitions
• Career progression opportunities
• Access to extensive training via EIMS University
• Inclusive, multicultural team culture

Who are you?

• Self-motivated, proactive, eager to learn
• Native German speaker
• Ambitious to excel in your role

If you're ready to launch your tech career, join us where your hard work leads to real results and growth opportunities.