Team Secretary

Dorset HealthCare University NHS Foundation Trust; Sherborne; On-site; GBP 11,000 - 14,000; Part time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a motivated Team Secretary to join the Community Mental Health Team at Stewart Lodge, Yeatman Hospital in Sherborne. This part-time role (22.5 hours per week) covers a range of secretarial and administrative duties in a busy NHS environment.

You will support clinicians, manage day-to-day office tasks, handle calls, process referrals, book appointments, take minutes, and type letters.

Qualifications

• Developed IT skills with working knowledge of Microsoft Office.
• Experience of working in an office environment.
• NHS experience and Rio patient records knowledge is an advantage.
• DBS check is required.
• Right to work in the UK with no sponsorship required.

Responsibilities

• Provide secretarial and administrative support for the team.
• Handle phone calls and referrals to our systems.
• Book/arrange clinician appointments.
• Take minutes when required and type letters/minutes.
• Adhere to Trust policies and procedures.

Skills

IT skills

Compassionate telephone manner

Tools

Microsoft Office

Rio patient records

Job description

We are looking for a motivated and enthusiastic Team Secretary to join the Community Mental Health Team based at Stewart Lodge, Yeatman Hospital in Sherborne. This is a part-time post for 22.5 hours per week, covering a wide range of secretarial and administrative duties.

The post holder will need to have developed IT skills, a working knowledge of Microsoft Office and demonstrable experience of working in an office environment. You will be will be responsible for providing secretarial and administrative support. We are a busy team, and the post holder will be responsible for managing the day-to-day office-based tasks, following processes and procedures including handling phone calls, processing referrals to our systems, booking/arranging appointments for the clinicians, taking minutes when required, dealing with enquiries for the team and audio/copy typing of letters and minutes.

We work with vulnerable people so a compassionate telephone manner is essential. Previous NHS experience and experience of using the Rio patient records system will be an advantage. Being adaptive and flexible to the needs of the service and our client group is essential.

If you are looking for a change, a challenge and working with a wide variety of professionals, this could be the role for you.

• To cover office administration for the North Dorset Locality in all units as and when required.
• To provide secretarial cover for the Clinical Team members which include medical staff.
• To work within Trust policies and procedures.
• Any other duties commensurate with the grade and that may be deemed appropriate.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.

For further details / informal visits contact: Name: Shirley Sparrowhawk Job title: Admin Team Lead Email address: [e-mail] Telephone number: 01935816552