Specialty Administrator Team Leader

Somerset NHS Foundation Trust; Yeovil; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

NHS pension scheme

Blue Light Card

Flexible working options

Career development

Job summary

Somerset NHS Foundation Trust in Yeovil is seeking a Specialty Administrator Team Leader to manage the Colorectal and General Surgery admin team, delivering high quality, efficient service. The role is full-time (37.5 hours) with Band 4 permanence, and involves workload planning, escalation support, and Liaison with hospital staff to ensure smooth operations.

You will lead the admin team, handle rotas, oversee minute taking, and contribute to a patient-centered administrative environment with

Qualifications

• Diploma/NVQ4 in Business Administration or equivalent.
• AMSPAR or British Medical Secretary Diploma (medical terminology) or equivalent.
• RSA/OCR III typing/word processing including audio typing.

Responsibilities

• Provide day to day management and leadership to the admin team.
• Act as escalation point for queries and oversee workload distribution.
• Plan clinical staff rotas and support scheduling and rescheduling of activity.
• Oversee day-to-day admin via correspondence, phone and email.
• Support minute taking and clinical correspondence.
• Liaise to gather patient information for timely access.
• Flag RTT breaches to Operational Support Manager.
• Participate in team and Trust meetings.

Skills

Leadership

Line management

Secretarial experience

Minutes taking

Telephone/Email handling

ICT literacy

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Education

Diploma/NVQ4 in Business Administration

AMSPAR or British Medical Secretary Diploma

RSA/OCR III typing

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

PowerPoint

Job description

We are seeking to recruit an enthusiastic and committed Specialty Administrator Team Leader to join our Colorectal and General Surgery team at Yeovil District Hospital (YDH). This is a full time role - 37.5 hours per week.

You will provide comprehensive administrative support to the specialty team, including consultants, registrars, and other healthcare professionals. In addition to managing day-to-day administrative tasks, you will take on a leadership role within the admin team, acting as the Team Leader for the Specialty Administrators. This includes overseeing workload distribution, offering guidance and support, and ensuring the delivery of a high-quality, efficient service across the team.

If you think that you are the right person for the job, we would love to hear from you.

Provide day to day management, team leading and support to the admin team. Be an escalation point for queries.

Prioritise own work efficiently and effectively, highlighting any issues to the Operational Support Manager.

Plan clinical staff rotas and cover, support scheduling and rescheduling of activity where required.

Deal with day-to-day admin via correspondence, telephone calls, emails etc.

Support with typing of minutes and clinical correspondence.

Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.

Act on potential RTT breaches, flagging up as necessary to the Operational Support Manager.

Participate in team and Trust meetings as requested.

About us

At Somerset NHS Foundation Trust, we’re committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you’ll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.

The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it’s a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

Person specification

Qualifications

Diploma level/NVQ 4 in Business Administration or demonstrated equivalent experience.

AMSPAR or British Medical Secretary Diploma (includes medical terminology) or equivalent knowledge.

RSA/OCR III or equivalent typing/word processing including audio typing

Experience

Extensive secretarial experience at senior level.

Experience of line management, supervision or mentoring skills.

Advanced knowledge of information technology packages including Microsoft Word, Excel, Access and PowerPoint in order to complete tasks.

Evidence of a good standard of Literacy / English language skills

Good communication skills on the telephone, via email, face to face and in written correspondence

Experience of taking formal minutes at sub-committee/group level.

Knowledge of specialist functional medical/legal terminology.

For help with your application, contact:

Emily Wood

[e-mail]

Band

Band 4

Contract

Permanent

Working pattern

Full-Time