Team Organiser - Cardiff (Canton) - 12 month fixed term contract/secondment

Network Rail; Cardiff; On-site; GBP 29,000 - 32,000; Full time

Job summary

An established industry player is seeking an efficient administrative support professional to join their dynamic team. This role involves multitasking and providing essential support to senior executives, ensuring smooth operations within the office. You will be responsible for managing diaries, organizing meetings, and maintaining records, all while delivering excellent customer service. This is a fantastic opportunity to contribute to a vital organization dedicated to keeping the railway network running smoothly. If you're organized, proactive, and ready to make a difference, this role is perfect for you!

Qualifications

• Strong organisational skills and ability to multitask in a busy environment.
• Excellent communication skills, both verbal and written.

Responsibilities

• Manage office administration duties including diary coordination and travel arrangements.
• Provide excellent customer service and maintain an efficient filing system.

Skills

Multitasking

Proficiency in IT packages

Time management

Organisational skills

Communication skills

Teamwork

Education

Keyboard skills qualification

Office management qualification

Job description

Location

Cardiff, GB

Department Name

Wales & Western Region

About Network Rail

Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Learn more.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments, click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

If you're ready to make a real difference, we'd love to hear from you!

Brief Description

To support a senior executive or a complex team, providing efficient and effective administrative and secretarial support, including maintaining relevant records and offering technical input interfaces.

About The Role (External)

Key Accountabilities:

1. Undertake general office administration duties including mail control, diary coordination, personnel records management (including vulnerable assets like mobile phones), and making necessary returns. Arrange travel, hotels, vehicles, and manage Personal Protective Equipment (PPE) for the team.
2. Organise meetings, produce, collate, and disseminate documentation, take minutes when required, and follow up on actions.
3. Provide a consistent telephone presence on behalf of the team, delivering excellent customer service. Communicate messages as required.
4. Maintain an efficient filing system, focusing on records of standing meetings, statutory records, and authorisations.
5. Utilise financial and procurement systems, acting as Local Purchasing Agent when directed, to order stationery and office consumables.
6. Report and monitor team problems like IT and office facilities issues.
7. Undertake administrative tasks such as technical literature searches for the team.
8. Perform duties in alignment with Network Rail's values.

Job Skills, Experience, and Qualifications

Essential

• Ability to multitask
• Proficiency in IT packages
• Good time management
• Strong organisational skills
• Excellent communication skills (verbal and written), including telephone manner
• Experience working within a team

Desirable

• Knowledge of railway geography and background
• Recognised qualification in keyboard skills and office management
• Experience in records management

How To Apply (External)

Salary: £29,000 - £31,500 per annum

Closing date: 15th May 2025. Late applications will not be accepted.

Click apply now to apply. This role is a 12-month fixed-term contract/secondment with the potential to become permanent.

For accessibility support, visit Evenbreaks Career Hive or contact [e-mail] for reasonable adjustments.

We support flexible working to help employees balance work and home life.

In Wales and Western region, join PROUD, our reward and recognition scheme for outstanding colleagues.

Network Rail promotes diversity and inclusion, working with the Cultural Fusion team to support BAME colleagues. For application or interview support, contact Wales&[e-mail].

Network Rail Benefits

To learn about our benefits, click here.

Employment is conditional on pre-employment checks. For more info, click here.

• Some roles require face-to-face Drugs & Alcohol testing, details provided upon offer.