Team Member - Sutton, London

GOALS; Greater London; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Birthday Holiday

Paid breaks

Enhanced Pension scheme

Employee assistance program

Bonus scheme

Team incentives

40% Staff Discount on F&B

50% Discount on Goals KPs

Free individual pitch hire

Annual events

Uniform

Stream

Discount Club

Job summary

GOALS is hiring Team Members for Sutton, London in a fast-paced five-a-side football centre. You will join the bar and front-of-house team, delivering high-standard service in a lively sporting environment.

Applicants should be able to handle busy periods, engage with customers, process payments, and maintain a welcoming atmosphere. Shifts include evenings and weekends; applicants must be 18+.

Qualifications

• Experience delivering high-standard customer service.
• Ability to work under pressure during busy periods.

Responsibilities

• Bar/Reception duties in a busy 5-a-side environment.
• Cash handling and helping customers with enquiries.

Job description

Team Member - Sutton, London

Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.

Job Details

Team Member - Sutton, London

Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.

We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.

Goals currently have a vacancy available which covers the two below roles:

Bar Staff

We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.

Receptionist

A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills.

As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.

In return we will provide you with an exciting and bustling working environment that will motivate and reward you.

Benefits

• Birthday Holiday (after 2 years’ service)
• Paid breaks
• Enhanced Pension scheme
• Employee assistance program
• Bonus scheme
• Team incentives
• 40% Staff Discount on F&B (alcohol not permitted)
• 50% Discount on Goals KPs (child or grandchild only, basic package)
• Free individual pitch hire (max twice per week)
• Annual events
• Uniform
• Stream
• Discount Club