Team Member - Red Lion

Wadworth & Co Ltd; Chippenham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Training & development

Food & accommodation discount

Tips

Flexible hours

Cycle to work

Parental leave

Accommodation provided

Double pay on Christmas

Wagestream

Recognition for values

Job summary

Wadworth's The Red Lion in Lacock is hiring friendly, enthusiastic Team Members to join a busy pub team. You’ll welcome guests, take orders, serve drinks and food, and help maintain a warm, spotless venue.

No previous hospitality experience is required; a positive attitude and willingness to learn are valued. You’ll join a supportive team and receive training, flexible hours, and staff benefits as part of Wadworth's hospitality family.

Qualifications

• Hospitality experience welcomed but not essential.
• Friendly, enthusiastic and hardworking.

Responsibilities

• Providing exceptional customer service and creating a welcoming environment for all guests.
• Preparing and serving drinks and food to the highest standards.
• Taking pride in the appearance and cleanliness of the pub.
• Working closely with your team to deliver a great customer experience.
• Supporting busy services with a positive, can-do attitude.
• Taking ownership of your role and contributing to the success of the pub.

Skills

Customer service

Teamwork

Communication

Job description

At Wadworth, we're proud of our heritage, passionate about hospitality and committed to creating memorable experiences for every customer who walks through our doors.

The Red Lion is a historic Georgian pub with rooms, located in the beautiful National Trust village of Lacock. Combining traditional character with exceptional hospitality, quality food and drink, and guest accommodation, it's a fantastic place to work as part of a friendly team dedicated to delivering outstanding guest experiences.

We're looking for friendly, enthusiastic and hardworking Team Members to join our pub team. Whether you're serving behind the bar, delivering great food, welcoming guests or supporting your colleagues, you'll play a key role in bringing our values to life every day.

What You'll Be Doing

• Providing exceptional customer service and creating a welcoming environment for all guests.
• Preparing and serving drinks and food to the highest standards.
• Taking pride in the appearance and cleanliness of the pub.
• Working closely with your team to deliver a great customer experience.
• Supporting busy services with a positive, can-do attitude.
• Taking ownership of your role and contributing to the success of the pub.

What We're Looking For

We want people who share our values and are passionate about delivering great hospitality.

Quality : You take pride in your work and are committed to delivering outstanding service, products and experiences for every customer.

Accountability : You are reliable, responsible and willing to take ownership of your role, always doing what you say you'll do.

One Team : You enjoy working with others, supporting your colleagues and contributing to a positive team environment where everyone succeeds together.

Productivity : You are proactive, motivated and able to work efficiently, even during busy periods, while maintaining excellent standards.

Legacy : You understand the importance of creating lasting impressions and are proud to be part of a business with a rich history and exciting future.

Previous hospitality experience is welcome but not essential. If you bring the right attitude and a willingness to learn, we'll provide all the training and support you need to succeed.

When you join Wadworth, you'll benefit from:

• Training and development opportunities.
• Discount offering 25% off food, drink and accommodation
• Tips
• Flexible hours
• Cycle to work scheme
• Enhanced parental leave
• Accommodation provided (subject to availability)
• Double pay on Christmas Day
• Wagestream
• Recognition for great work and living our values.

Ready to Join Us?

Whether you're looking for your first role in hospitality or your next opportunity, Wadworth offers the chance to be part of a friendly, supportive team where your contribution genuinely matters.

Join us and help deliver the great service, quality and atmosphere that keeps customers coming back time and time again.