Team Member - Pret A Manger

Moto; Thatcham; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Discretionary bonus

Colleague discount

Enhanced benefits

Training & qualifications

Weekly pay

Job summary

Moto at Chieveley Services, Thatcham, is seeking a Team Member to warmly welcome customers, take orders, and prepare a range of beverages in a fast-paced rest stop setting. You will help deliver Pret A Manger’s standard of customer service while contributing to a welcoming store environment.

Shifts may start as early as 4:30am, with typical hours around 21–28 per week. There is training to lead shifts at £13.33 per hour, weekly pay, and benefits including discounts and development opportunities.

Qualifications

• Greeting customers with a friendly welcome.
• Processing orders efficiently and accurately.
• Producing a range of hot beverages.
• Maintaining brand standards and store cleanliness.
• Handling enquiries with a positive, customer-centric approach.

Responsibilities

• Greet customers and take orders in a fast-paced environment.
• Process and serve orders promptly while maintaining accuracy.
• Prepare beverages and maintain drink quality throughout shifts.
• Restock displays and keep areas clean and welcoming.
• Collaborate with colleagues to deliver a great customer experience.

Skills

Customer service

Communication

Teamwork

Adaptability

Cash handling

Job description

Team Member - £12.83 per hour

Shifts: Shifts may start at 4:30am - 21/28 Hours per week

Address: Chieveley Services, M4, Oxford Rd, Hermitage, Thatcham RG18 9XX

Are you ready to be our next Pret Team Member?

Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Pret A Manger’s freshly made food, good organic coffee and exceptional customer service as we transform the UK’s rest stop experience.

**Step up to lead a shift, with training provided, and earn £13.33 per hour!**

What we offer our Team Members:

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas

• Up to 60% colleague discount across our franchise partner brands

• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance

• Fantastic development opportunities including funded qualifications

• Weekly Pay

What you’ll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome

• Processing orders and requests in a timely and efficient manner

• Producing a range of hot beverages throughout the day

• Delivering our brand standards to a level our customers have come to expect

• Resolving challenges and enquiries with a customer centric mindset

• Replenishing displays to provide maximum product availability

• Ensuring your workspace and store is kept clean, tidy and welcoming

• Working with colleagues to deliver a culture of togetherness and teamwork

• Leaving our customers with a memorable experience worth coming back for

• Helping prepare the store, ready for the following days trade

What we’re looking for in you:

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value:

We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Disclaimers:

*Hourly rates of pay may differ for under 18’s

*Please note this role internally is known as Customer Service Assistant

*Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.

INDLP