Team Member - Permanent 30hr Contract - £12.71hr

Benugo; City of Edinburgh; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free lunch on shift

Tea and coffee on shift

50% discount on food

Life Assurance

Perkbox discounts

Mental Health First Aiders

Job summary

Benugo is seeking an enthusiastic Team Member to join the Cafe Team at The National Museum of Scotland in Edinburgh. You will take orders, serve food and drinks, and ensure an exceptional customer experience while strictly applying health and safety standards.

Full training will be provided; a positive attitude, a passion for helping customers, and strong teamwork are essential. Benugo offers a supportive environment with benefits and career development opportunities.

Qualifications

• Experience isn’t essential; full training will be provided.
• Smile and dedication to exceeding customer expectations.
• Being a great team player.

Responsibilities

• Take orders, serve food and drinks.
• Deliver high-quality customer service and product knowledge.
• Maintain health and safety standards.
• Keep up-to-date knowledge of menu and procedures.
• Be punctual with attendance and presentation.
• Participate in training and meetings as required.

Skills

Customer service

Teamwork

Food safety awareness

Job description

We are looking for an experienced Team Member to join Benugo Cafe Team at The National Museum of Scotland

The Team Member will consistently deliver the Benugo difference to all customers through providing high quality service & product knowledge whilst applying health & safety practices and standards, and control of stock and wastage levels.

Responsibilities will include (but not be limited to) the following:

• Deliver exceptional customer service at all times through efficient communication & up to date product knowledge
• Consistently demonstrate and apply health, safety and hygiene standards
• Maintain high standards of punctuality, attendance and personal presentation
• Support the wider team through proactive teamwork and cooperation
• Actively participate and contribute towards achieving goals
• Maintaining up-to-date and detailed knowledge of the company’s products, services and procedures
• Actively participate and contribute towards achieving goals

Other

• Liaising with your colleagues and peers in a professional manner at all times
• Attending any training and or meetings as required by the company
• Representing the company and yourself in a professional manner
• Taking responsibility for your own personal development at work and striving to be the best in what you do; taking pride in your work
• Participating in performance reviews and actively engaging in discussions around personal performance objectives with relevant line manager/s
• Adhering to all statutory company policies and procedures
• Ensuring that you are fully aware of and adhering to the health and safety regulations concerning your employment and promoting and ensuring a safe environment for yourself, your colleagues and clients
• Any other reasonable tasks that may be required from time to tim

About the Team Member role:

Taking orders, serving food and drinks

Ensuring the customers experience is maintained at all times to the highest standard

Ensuring that food safety standards are followed at all times

Experience isn’t essential, as full training will be provided. However, a smile, dedication to exceeding customer expectations, and being a great team player are essential.

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkbox app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders