Team Member - Greggs

Moto Hospitality; Wolverhampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming the rest stop experience in the UK! As a Team Member, you will play a key role in delivering exceptional customer service while preparing and serving delicious food. This is an exciting opportunity to work in a dynamic environment where your contributions truly matter. With comprehensive training provided, you will gain valuable skills and be part of a supportive team. Enjoy competitive pay, an annual bonus scheme, and fantastic discounts on popular brands. If you're enthusiastic and ready to make a difference, apply today!

Benefits

Annual bonus scheme

Colleague discounts

Enhanced benefits (pension, sick pay)

Funded qualifications

Weekly pay

Qualifications

• Enthusiastic individuals with a passion for customer service.
• No prior experience required; training provided.

Responsibilities

• Maintaining stock levels and replenishing displays.
• Preparing hot food and serving customers.
• Handling customer inquiries and operating tills.

Skills

Customer Service

Food Preparation

Cash Handling

Job description

£12.30 per hour - 9 Month Contract - 16 Hours per week

Address: Hilton Park Services, M6 between Junction 10A and 11, Essington, Wolverhampton, WV11 2AT

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic people to be part of our team, delivering Greggs’ popular sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends on brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer inquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some sites may have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles include crew member, team member, retail assistant, or customer service assistant. If you’re considering a career change to roles like carer, cleaner, or warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours begins.

Apply today

• Please note internally, this role is called Customer Service Assistant.
• Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Luca.