Team Member - Greggs

Moto Hospitality; Tamworth; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company that is transforming the UK’s rest stop experience! As a Team Member, you’ll be part of an enthusiastic team delivering exceptional customer service while preparing beloved baked goods. With flexible hours and opportunities for development, this role is perfect for those looking to grow in a supportive environment. Enjoy perks like a generous colleague discount and an annual bonus scheme while making a difference in every customer’s journey. If you’re ready to embark on a rewarding career path, apply today and start your journey with us!

Benefits

Up to 60% colleague discount

Annual bonus scheme

Enhanced benefits including pension

Funded qualifications

Weekly Pay

Qualifications

• Enthusiastic individuals with a passion for customer service.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Maintain stock levels and replenish displays.
• Prepare hot food and serve customers promptly.
• Handle customer inquiries and operate tills.

Skills

Customer Service

Teamwork

Communication

Job description

£12.30 per hour

Part Time

Address: Tamworth Services, M42 Junction 10, Tamworth, Staffordshire, B77 5PS

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic people to be part of our amazing team, delivering Greggs’ much-loved sausage rolls, baked goods, and exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What we offer our Team Members:

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

What you will be doing as a Team Member:

• Maintaining stock levels by replenishing displays and fridges
• Preparing hot food and refreshments
• Serving customers in a timely manner
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.

Similar roles might include crew member, team member, retail assistant, or customer service assistant. If you’re considering a career change to roles like carer, cleaner, or warehouse assistant, we’d love to hear from you!

Hourly rates of pay may differ for under 18s.

Where our customer’s journey pauses, yours just begins.

Apply today

• Please note internally this role is called Customer Service Assistant.
• Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).

Want to know what it's like to work for us? Find out from our colleague Luca.