Team Member - Food to Go - Full Time

Planet Organic; Ealing; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

35% colleague discount

28 days holiday per year (pro-rata)

Probationary access to pension and bet

Job summary

Planet Organic in Ealing is looking for a Team Member for the Food to Go department to create an engaging, educational experience for customers while preparing organic foods, coffees, and juices. You will maintain high hygiene standards and work closely with the team to keep daily operations running smoothly.

The role offers opportunities for growth within a supportive environment. Store hours are 8:00 am–9:00 pm, Monday to Sunday, requiring flexibility with shifts as needed.

Qualifications

• Excellent customer service skills and willingness to learn.
• Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
• Flexibility to work a variety of shifts across store hours (8:00–21:00, seven days a week).

Responsibilities

• Make every customer experience fun, educational and rewarding.
• Serve freshly prepared organic food, coffees, and juices/smoothies.
• Maintain high standards of food hygiene and safety.
• Work with the team to complete daily tasks and adapt to other areas as needed

Skills

Customer service

Food hygiene

Flexibility with shifts

Job description

Department: Food to Go

Location: Ealing

Compensation: £13.40 / hour

Description

As a Team Member in our Food to Go department at Planet Organic, you will be the face of our mission to bring health and sustainability to our community. Your role is to create an enjoyable, educational, and rewarding experience for every customer. You will be responsible for preparing and serving our freshly made organic food, crafting delicious coffees, and blending juices and smoothies. Working collaboratively with your team, you'll help ensure that daily operations run smoothly, occasionally assisting in other areas as needed. We are looking for individuals who have excellent customer service skills and are passionate about food, health, and well-being. With opportunities for growth and development, you’ll be supported from day one as you begin your journey with Planet Organic.

Key Responsibilities

• Make every customer experience fun, educational and rewarding.
• Serve our freshly prepared organic food, make coffees, and prepare juices and smoothies.
• Maintain high standards of food hygiene and follow health and safety guidelines to ensure a safe and clean environment.
• Work as part of a team to get daily tasks done, this may involve working in areas outside of your normal duties.

This is not an exhaustive list of responsibilities and may change based on business needs.

What We're Looking For

• Excellent customer service skills & willingness to learn.
• Strong understanding of food hygiene and health and safety practices in a retail and hospitality environment.
• Passionate about food, health and well-being.
• Previous experience in retail and food & drink servery preferred but not essential.
• Our stores trade from 8:00 am to 9:00 pm, Monday to Sunday, including public holidays. We're looking for team members who are flexible with their availability and able to work a variety of shifts across these trading hours as needed.

Benefits

• 35% colleague discount across all stores
• 28 days of holiday per year (pro-rata)
• Access to benefits after passing probation
• Access to pension arrangements after passing probation
• Excellent opportunities for career development and progression
• Be part of a welcoming team that's dedicated to making a positive impact