Team Member - Exeter

Young's; Exeter; On-site; GBP 8,200 - 11,000; Part time

Benefits offered by this job

Career Pathway

Apprenticeships

Training & Development

Free Meals

Weekly pay

28 days holiday per year

20% discount in Young's pubs andHotels

Share Save Scheme

Company Pension Scheme

Job summary

Young's pub in Exeter is seeking a part-time Front of House team member to cover weekends and occasional weekday shifts, with potential to increase hours in busy seasons. You will provide an exceptional customer experience, serve drinks from behind the bar, take food orders from the seasonal menu, and help with dining area service.

We offer extensive training, opportunities for progression, free meals, weekly pay, generous holiday entitlement, staff discounts at Young's pubs and hotels, share

Qualifications

• Experience in hospitality front-of-house preferred.
• Passion for delivering excellent customer experience.
• Ability to upsell and communicate allergens clearly.

Responsibilities

• Serve guests from behind the bar and prepare drinks.
• Take food orders and relay to the kitchen with accuracy.
• Deliver food to guests in the pub and outdoor areas.
• Maintain cleanliness and tidiness of the pub throughout shifts.

Skills

Customer service

Team player

Friendly personality

Job description

We are looking for someone to join the team as a part time member, available to work week-ends and ocassional week-day shifts, with the potential of increasing hours as we enter into the busy summer season. We are looking for someone who will be around to work the Easter and summer holidays as well as during term-time. As a successful member of our front of house team we are looking for someone with a passion for delivering an exceptional customer experience every time, with a friendly outgoing personality and desire to work as part of a team. You'll get lots of training, learn about all our products & have a good time along the way. You will be trained how to: - Serve guests from behind the bar, pouring pints and preparing drinks from our bespoke Spritz menu - Take food orders with an understanding of our seasonal menu, upselling where appropriate and relaying allergen and dietry information to the kitchen where necessary - Delivering food to guests in the pub as well as in our large outdoor area with seating for up to 500 as well as completing check-backs to all guests to ensure customer satisfaction - Clearing plates and glasses and maintaining the pub's cleanliness and tidiness A unique pub situated on the Exeter canal, 15 mins walk from the quayside and now 5 minutes from Marsh Barton train station. The pub has one of the largest beer gardens in the south with over 1000 outdoor spaces. We host various events and functions that cater from 100 to our busiest one of the year hijacking 4000 people. With outdoor bars and BBQs, no week is ever the same at the double locks. In the winter we trnsform into a a lovely traditional pub with log fires and dogs galore!

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's pubs and hotels
• Share Save Scheme
• Company Pension Scheme