Team Member - Chopstix

Moto Hospitality; Clyst Heath; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Weekly pay

Discretionary bonus

Staff discount up to 55%

Enhanced benefits

Job summary

Moto Hospitality is hiring a Team Member in Exeter. The role pays £12.90 per hour on a part-time basis with shifts from 10am to 10pm, including a mix of weekdays and weekends.

You will greet customers, handle orders, prepare hot foods, and uphold brand standards to deliver a welcoming experience. Experience in customer service is valued, with weekly pay, discretionary bonus potential, and strong development opportunities.

Qualifications

• Greeting customers with a warm and friendly welcome.
• Processing orders and requests efficiently.
• Producing a range of hot food throughout the day.
• Delivering brand standards to customers.
• Resolving enquiries with a customer-centric mindset.
• Replenishing displays for product availability.
• Keeping workspace clean and welcoming.
• Collaborating with colleagues to uphold teamwork.
• Leaving customers with a memorable experience.
• Preparing the kitchen for next day trade.

Responsibilities

• Greet customers and take orders in a timely manner.
• Process payments and handle requests efficiently.
• Prepare and present hot food items throughout the day.
• Maintain brand standards and attentive service.
• Resolve customer enquiries with a helpful attitude.
• Keep displays stocked and appealing for customers.
• Ensure the store and workspace are clean and safe.
• Work with team colleagues to support busy periods.
• Create a memorable visit that encourages return.
• Assist in kitchen prep for following trading day.

Skills

Customer service

Communication

Teamwork

Job description

Team Member - £12.90ph Shifts: Vary between 10am to 10pm, mixture of weekdays and weekends required on a part time basis Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF

What we offer our Team Members:

• Up to 1 week's discretionary bonus pay per year paid just in time for Christmas
• Up to 55% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

What you'll be doing as a Team Member:

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Producing a range of hot food throughout the day
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the kitchen, ready for the following days trade

What we value:

We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.

Disclaimers:

• Hourly rates of pay may differ for under 18'sPlease note this role internally is known as Customer Service AssistantAnnual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.INDLP