Team Member - Pret A Manger

Moto Hospitality; Bicester; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Christmas bonus

Staff discount

Enhanced benefits

Job summary

Moto Hospitality in Bicester is hiring a Team Member to greet customers, take orders, and prepare hot beverages while upholding brand standards and delivering friendly, efficient service.

You will work flexible shifts from early morning to evenings, with benefits including a discretionary annual bonus, staff discounts, and a supportive team culture recognized by the Sunday Times.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to adapt to changing pace and priorities.
• Willingness to work flexible shifts including early mornings and weekends.

Responsibilities

• Greet customers warmly and take orders.
• Prepare and serve hot beverages and food items.
• Maintain brand standards and deliver exceptional service.
• Resolve customer questions and issues with a positive attitude.
• Keep displays stocked and the workspace clean and welcoming.
• Work with colleagues to ensure a smooth shift and memorable experience.

Skills

Customer service

Teamwork

Flexibility

Fast-paced environment

Job description

Weekly Pay What you'll be doing as a Team Member: Greeting customers with a warm and friendly welcome Processing orders and requests in a timely and efficient manner Producing a range of hot beverages throughout the day Delivering our brand standards to a level our customers have come to expect Resolving challenges and enquiries with a customer centric mindset Replenishing displays to provide maximum product availability Ensuring your workspace and store is kept clean, tidy and welcoming Working with colleagues to deliver a culture of togetherness and teamwork Leaving our customers with a memorable experience worth coming back for Helping prepare the store, ready for the following days trade

We're looking for someone who can effortlessly switch gears-thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

Team Member - £12.90ph Shifts: Vary between 4am to 7pm, mixture of weekdays and weekends required Address: Address: Cherwell Services, M40 Junction 10, Bicester, Oxfordshire, OX27 7RD Are you ready to be our next Pret Team Member? Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Pret A Manger's freshly made food, good organic coffee and exceptional customer service as we transform the UK's rest stop experience.

• Step up to lead a shift, with training provided, and earn £13.40 per hour!

What we offer our Team Members:

• Up to 1 week's discretionary bonus pay per year paid just in time for Christmas
• Up to 55% colleague discount across our franchise partner brands
• Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance

What we value: We don't just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.

Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.

Disclaimers:

• Hourly rates of pay may differ for under 18's
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.

INDLP